SMS to Email Forwarding (RUTX50 and RUT901)

Networking Solutions
1

I have a RUTX50 running latest firmware (07.17.3) but also the same issue with a RUT901 on latest firmware. The SMS to email forwarding does not work. SMS to SMS forwarding works fine but to email fails.

The email profile is setup correctly and the ‘test’ works correctly. I am not using filters or call groups, mode is ‘everyone’ etc. The same configuration works on another RUT901 running older 07.13.4 firmware - so seems an issue since then.

Thanks, David.

2

Hello,

We apologize for any inconvenience this issue may have caused.

To analyze the issue further, we will need some sensitive information from your devices, such as a troubleshoot files. For this reason, I have sent a form to the email address you used to register on the community forum. Once you fill it out, I will contact you privately. For the ticket ID, please use “15580”.

Best regards,

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