My unit is a RUTX11
Sometimes when I’m having problems with the internet, i login to the administration system, and it gives me this error:
I don’t understand that it’s saying this, because i have not enabled SIM switching at all.
Firmware version: RUTX_R_00.07.04.5
Firmware build date: 2023-07-24 17:42:15
Internal modem firmware version: EG06ELAR04A20M4G
Kernel version: 5.4.229
Best regards,
Rune
Hello,
SIM Switch should only be initiated by the SIM Switch service. This service configuration can be found by navigating to Network → Mobile → SIM Switch. Make sure it’s disabled for SIM1 and SIM2.
If that does not help, please wait for the issue to replicate, then navigate to System → Administration → Troubleshoot, open the system log, and paste the past few minutes of the logs in your next comment. This may give us a hint of what could be causing the issue. It may also be related to the other issues you’re facing.
Best regards,
This topic was automatically closed after 15 days. New replies are no longer allowed.
