Setting up RUT240 Problems

I have an RUT240. I made an factory reset and placed an new sim inside. But its disconnected and not running. I updated then to the newest firmware but no success. I tried auto apn or the special apn of the sim provider but no chance. I also tried another sim but still disconnected. Please help. I also have troupleshooting log.

btw in sim is running in my smartphone. Pin is correct.

My firmware is[RUT2_R_00.07.06.11_WEBUI.bin
here are the last lines of the log:

Sat May 25 15:40:34 2024 kern.notice kernel: simcard configuration has been changed
Sat May 25 15:40:34 2024 daemon.info mobifd: [gsm.modem0] Config reload initiated
Sat May 25 15:40:34 2024 daemon.info mobifd: [gsm.modem0] SIM is ready
Sat May 25 15:40:34 2024 daemon.err mobifd: [gsm.modem0] GSM error in "generic_enable_urc_cause:638" (Failed to parse response), gsmd_method_id: "163"
Sat May 25 15:40:36 2024 daemon.info mobifd: [gsm.modem0] Modem settings init completed
Sat May 25 15:40:36 2024 daemon.info mobifd: [gsm.modem0] Starting connection setup
Sat May 25 15:40:37 2024 daemon.info mobifd: [gsm.modem0] Attempting to establish connection to operator with "15s" of timeout
Sat May 25 15:40:41 2024 user.info : Finished database optimization
Sat May 25 15:40:42 2024 daemon.notice netifd: Wireless device 'radio0' set retry=3
Sat May 25 15:40:43 2024 daemon.notice hostapd: wlan0: AP-STA-DISCONNECTED f8:63:3f:55:19:a5
Sat May 25 15:40:43 2024 kern.notice Fotobox Retro: WiFi client disconnected: F8:63:3F:55:19:A5
Sat May 25 15:40:43 2024 daemon.info hostapd: wlan0: STA f8:63:3f:55:19:a5 IEEE 802.11: authenticated
Sat May 25 15:40:43 2024 daemon.info hostapd: wlan0: STA f8:63:3f:55:19:a5 IEEE 802.11: associated (aid 1)
Sat May 25 15:40:43 2024 daemon.notice hostapd: wlan0: AP-STA-CONNECTED f8:63:3f:55:19:a5 auth_alg=open
Sat May 25 15:40:43 2024 kern.notice Fotobox Retro: WiFi client connected: F8:63:3F:55:19:A5
Sat May 25 15:40:43 2024 daemon.info hostapd: wlan0: STA f8:63:3f:55:19:a5 RADIUS: starting accounting session 94288C93D9930E39
Sat May 25 15:40:43 2024 daemon.info hostapd: wlan0: STA f8:63:3f:55:19:a5 WPA: pairwise key handshake completed (RSN)
Sat May 25 15:40:43 2024 daemon.notice hostapd: wlan0: EAPOL-4WAY-HS-COMPLETED f8:63:3f:55:19:a5
Sat May 25 15:40:44 2024 daemon.info mobifd: Service reload initiated
Sat May 25 15:40:44 2024 daemon.info mobifd: [gsm.modem0] Config reload initiated
Sat May 25 15:40:45 2024 daemon.info mobifd: [gsm.modem0] SIM is ready
Sat May 25 15:40:45 2024 daemon.err mobifd: [gsm.modem0] GSM error in "generic_enable_urc_cause:638" (Failed to parse response), gsmd_method_id: "163"
Sat May 25 15:40:45 2024 daemon.info dnsmasq-dhcp[3294]: DHCPREQUEST(br-lan) 192.168.1.137 f8:63:3f:55:19:a5
Sat May 25 15:40:45 2024 daemon.info dnsmasq-dhcp[3294]: DHCPACK(br-lan) 192.168.1.137 f8:63:3f:55:19:a5 FotoboxVintage
Sat May 25 15:40:46 2024 daemon.err rms_mqtt[4822]: Failed to resolve hostname!
Sat May 25 15:40:46 2024 daemon.err rms_mqtt[4822]: Failed to connect sleeping 10 seconds
Sat May 25 15:40:47 2024 daemon.info mobifd: [gsm.modem0] Modem settings init completed
Sat May 25 15:40:47 2024 daemon.info mobifd: [gsm.modem0] Starting connection setup
Sat May 25 15:40:47 2024 daemon.info mobifd: [gsm.modem0] Attempting to establish connection to operator with "15s" of timeout
Sat May 25 15:41:01 2024 daemon.err rms_mqtt[4822]: Failed to resolve hostname!
Sat May 25 15:41:01 2024 daemon.err rms_mqtt[4822]: Failed to connect sleeping 10 seconds
Sat May 25 15:41:16 2024 daemon.err rms_mqtt[4822]: Failed to resolve hostname!
Sat May 25 15:41:16 2024 daemon.err rms_mqtt[4822]: Failed to connect sleeping 10 seconds
Sat May 25 15:41:17 2024 daemon.info mobifd: [gsm.modem0] APN "" isn't prepared for PDP "1", preparing it
Sat May 25 15:41:21 2024 daemon.info mobifd: [gsm.modem0] Attempting to establish connection to operator with "15s" of timeout
Sat May 25 15:41:29 2024 kern.notice kernel: simcard configuration has been changed
Sat May 25 15:41:30 2024 daemon.info mobifd: Service reload initiated
Sat May 25 15:41:30 2024 daemon.info mobifd: [gsm.modem0] Config reload initiated
Sat May 25 15:41:31 2024 daemon.info mobifd: [gsm.modem0] SIM is ready
Sat May 25 15:41:31 2024 daemon.err mobifd: [gsm.modem0] GSM error in "generic_enable_urc_cause:638" (Failed to parse response), gsmd_method_id: "163"
Sat May 25 15:41:31 2024 daemon.err rms_mqtt[4822]: Failed to resolve hostname!
Sat May 25 15:41:31 2024 daemon.err rms_mqtt[4822]: Failed to connect sleeping 10 seconds
Sat May 25 15:41:33 2024 daemon.info mobifd: [gsm.modem0] Modem settings init completed
Sat May 25 15:41:33 2024 daemon.info mobifd: [gsm.modem0] Starting connection setup
Sat May 25 15:41:33 2024 daemon.info mobifd: [gsm.modem0] APN "internet.telekom" isn't prepared for PDP "1", preparing it
Sat May 25 15:41:36 2024 daemon.info mobifd: [gsm.modem0] Attempting to establish connection to operator with "15s" of timeout
Sat May 25 15:41:46 2024 daemon.err rms_mqtt[4822]: Failed to resolve hostname!
Sat May 25 15:41:46 2024 daemon.err rms_mqtt[4822]: Failed to connect sleeping 10 seconds
Sat May 25 15:42:01 2024 daemon.err rms_mqtt[4822]: Failed to resolve hostname!
Sat May 25 15:42:01 2024 daemon.err rms_mqtt[4822]: Failed to connect sleeping 10 seconds

Please help!

Hello,

To look better at this issue, we’ll need the troubleshoot file. Since it contains private information, we’ll handle it on a separate platform. Instructions for accessing it have been sent to the email you registered for this forum. Your community forum case ID is 6001.

Best regards,

Marijus

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