RUX11 Limited Service


I ordered a RUTX11 from but none of my SIM swiss cards (Salt & Sunrise) are working. They are detected but they stay in limited service. Signal strenght is fine.
The SIM cards do work properly on Google Pixel 4 or another portable hotspot (MiFi).
Is it somehow related with country settings? I did firmware update to the latest 7.6.6 and a factory reset.
I cannot upload the troubleshoot file because I am a new user.


Sorry, it was my fault! I did attach an external antenna only on the EXT terminal and left out the MAIN and the router was in the cellar. After attaching both antennas and moving to the ground floor, the connection did establish and is working now.

You can close the case.



I’m pleased to hear that everything worked out for you. If you have any further questions about our products or need assistance with setting them up, feel free to reach out to us on this forum.

Best regards,