RUTX50 no mobile connection possible

hi, we recently purchased the RUTX50 but are not able to connect it to the mobile network.

An upgrade to firmware RUTX_R_00.07.06.6 has been done.

We tried connecting to two different providers: Orange and Telenet but did not succeed.
Using a custom apn “” did not work after trying with auto apn.

The simcards have been checked on a netgear device and are not blocked.

Detecting operators, works but adding the provider orange 20610 to the operator selection mode in manuel, did not work.

is there something else we can do?

This topic can be closed.

Setting the selection to “4G/3G auto” solved the problem.

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