RUTX50 keeps disconnecting from RMS

Hi!
I have a RUTX50 that keeps disconnecting from RMS. After a reboot it comes back to the RMS for 1-2 weeks and then it get status Down again. It can come to life for 2-3 days again and then show up as red again. I have other RUTX50, RUT950 in same RMS and they work ok.
No problem with internet from RUTX50. Latest firmware is installed.
No VPN or other special things is not configured in RUTX50, just a plain router.

I have credits so that is not the problem.

Hi mikaelnordlund,

is your router’s firmware up to date? We once
had this problem with a lot of our routers but
updating resolved the issue.

Regards,
Timelapse Admin

Hi!
As i wrote, latest firmware installed.
Only one of the X50 keeps disconnecting, internet is stable for the users that are connected to it. Realy confusing.

Hi mikaelnordlund,

As i wrote, latest firmware installed.

Ups, did not see that, sry.

As said this happend only to our devices running on old firmware.

Two other (not really creative) ideas:

  • factory defaulting the device
  • removing the device from RMS and re-registering it.

Otherwise the Teltonika guys might join in to the rescue?

Regards,
Timelapse Admin

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