I am based in the UK and have a ‘Three’ SIM and an ‘EE’ SIM. The Three SIM is recognised and works fine, but the EE SIM is not recognised. I have swapped the SIMs around in the slots and carried out reboots / factory reboot. The green light for the slot (whether it’s 1 or 2) containing the EE SIM does not light up after a reboot.
Firmware: RUTX_R_00.07.04.5
Internal modem: RG501QEUAAR12A08M4G_04.200.04.200
Hello,
Perhaps you could check if the SIM works properly in a mobile phone? If it does, I’ll ask you to insert the EE SIM into the device, wait around a minute, then navigate to System → Administration → Troubleshoot, press the Show button on System logs and copy the logs from the past few minutes. Make sure to remove any sensitive information and paste the logs in the next comment. This will help me identify what the issue could be.
Best regards,
Hi Daumantas
The EE SIM works fine in my mobile. I called up the show log but it looks like there is a limit in the amount of text I can send. Here is the first minute:
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.000000] Booting Linux on physical CPU 0x0
Wed Aug 23 13:24:33 2023 kern.notice kernel: [ 0.000000] Linux version 5.4.229 (app@runner-ju9hssqs-project-352-concurrent-1) (gcc version 8.4.0 (OpenWrt GCC 8.4.0 r16279-5cc0535800)) #0 SMP Mon Jul 24 11:59:22 2023
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.000000] CPU: ARMv7 Processor [410fc075] revision 5 (ARMv7), cr=10c5387d
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.000000] CPU: div instructions available: patching division code
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.000000] CPU: PIPT / VIPT nonaliasing data cache, VIPT aliasing instruction cache
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.000000] OF: fdt: Machine model: RUTX50
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.000000] Memory policy: Data cache writealloc
Wed Aug 23 13:24:33 2023 kern.debug kernel: [ 0.000000] On node 0 totalpages: 65024
Wed Aug 23 13:24:33 2023 kern.debug kernel: [ 0.000000] Normal zone: 576 pages used for memmap
Wed Aug 23 13:24:33 2023 kern.debug kernel: [ 0.000000] Normal zone: 0 pages reserved
Wed Aug 23 13:24:33 2023 kern.debug kernel: [ 0.000000] Normal zone: 65024 pages, LIFO batch:15
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.000000] percpu: Embedded 15 pages/cpu s30284 r8192 d22964 u61440
Wed Aug 23 13:24:33 2023 kern.debug kernel: [ 0.000000] pcpu-alloc: s30284 r8192 d22964 u61440 alloc=154096
Wed Aug 23 13:24:33 2023 kern.debug kernel: [ 0.000000] pcpu-alloc: [0] 0 [0] 1 [0] 2 [0] 3
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.000000] Built 1 zonelists, mobility grouping on. Total pages: 64448
Wed Aug 23 13:24:33 2023 kern.notice kernel: [ 0.000000] Kernel command line: ubi.mtd=rootfs ubi.block=0,1 root=/dev/ubiblock0_1 rootfstype=squashfs console=ttyMSM0,115200n8 rootwait
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.000000] Dentry cache hash table entries: 32768 (order: 5, 131072 bytes, linear)
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.000000] Inode-cache hash table entries: 16384 (order: 4, 65536 bytes, linear)
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.000000] mem auto-init: stack:off, heap alloc:off, heap free:off
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.000000] Memory: 247592K/260096K available (5872K kernel code, 194K rwdata, 1500K rodata, 1024K init, 233K bss, 12504K reserved, 0K cma-reserved, 0K highmem)
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.000000] SLUB: HWalign=64, Order=0-3, MinObjects=0, CPUs=4, Nodes=1
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.000000] rcu: Hierarchical RCU implementation.
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.000000] rcu: RCU calculated value of scheduler-enlistment delay is 10 jiffies.
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.000000] NR_IRQS: 16, nr_irqs: 16, preallocated irqs: 16
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.000000] arch_timer: cp15 timer(s) running at 48.00MHz (virt).
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.000000] clocksource: arch_sys_counter: mask: 0xffffffffffffff max_cycles: 0xb11fd3bfb, max_idle_ns: 440795203732 ns
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.000007] sched_clock: 56 bits at 48MHz, resolution 20ns, wraps every 4398046511096ns
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.000021] Switching to timer-based delay loop, resolution 20ns
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.000339] Calibrating delay loop (skipped), value calculated using timer frequency… 96.00 BogoMIPS (lpj=480000)
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.000359] pid_max: default: 32768 minimum: 301
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.000558] Mount-cache hash table entries: 1024 (order: 0, 4096 bytes, linear)
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.000576] Mountpoint-cache hash table entries: 1024 (order: 0, 4096 bytes, linear)
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.001612] CPU: Testing write buffer coherency: ok
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.002914] Setting up static identity map for 0x80300000 - 0x80300060
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.003088] rcu: Hierarchical SRCU implementation.
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.003709] smp: Bringing up secondary CPUs …
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.007311] smp: Brought up 1 node, 4 CPUs
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.007330] SMP: Total of 4 processors activated (384.00 BogoMIPS).
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.007338] CPU: All CPU(s) started in SVC mode.
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.012470] VFP support v0.3: implementor 41 architecture 2 part 30 variant 7 rev 5
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.012628] clocksource: jiffies: mask: 0xffffffff max_cycles: 0xffffffff, max_idle_ns: 19112604462750000 ns
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.012652] futex hash table entries: 1024 (order: 4, 65536 bytes, linear)
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.012864] pinctrl core: initialized pinctrl subsystem
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.014538] NET: Registered protocol family 16
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.014905] DMA: preallocated 256 KiB pool for atomic coherent allocations
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.016181] cpuidle: using governor ladder
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.016227] cpuidle: using governor menu
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.036702] cryptd: max_cpu_qlen set to 1000
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.040907] usbcore: registered new interface driver usbfs
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.040968] usbcore: registered new interface driver hub
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.041024] usbcore: registered new device driver usb
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.041070] pps_core: LinuxPPS API ver. 1 registered
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.041079] pps_core: Software ver. 5.3.6 - Copyright 2005-2007 Rodolfo Giometti giometti@linux.it
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.041103] PTP clock support registered
Wed Aug 23 13:24:33 2023 kern.warn kernel: [ 0.041799] workqueue: max_active 576 requested for napi_workq is out of range, clamping between 1 and 512
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.043059] clocksource: Switched to clocksource arch_sys_counter
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.043834] thermal_sys: Registered thermal governor ‘step_wise’
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.044150] NET: Registered protocol family 2
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.044415] IP idents hash table entries: 4096 (order: 3, 32768 bytes, linear)
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.045401] tcp_listen_portaddr_hash hash table entries: 512 (order: 0, 6144 bytes, linear)
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.045452] TCP established hash table entries: 2048 (order: 1, 8192 bytes, linear)
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.045489] TCP bind hash table entries: 2048 (order: 2, 16384 bytes, linear)
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.045537] TCP: Hash tables configured (established 2048 bind 2048)
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.045664] UDP hash table entries: 256 (order: 1, 8192 bytes, linear)
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.045702] UDP-Lite hash table entries: 256 (order: 1, 8192 bytes, linear)
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.045999] NET: Registered protocol family 1
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.046043] PCI: CLS 0 bytes, default 64
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.049052] workingset: timestamp_bits=14 max_order=16 bucket_order=2
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.054727] squashfs: version 4.0 (2009/01/31) Phillip Lougher
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.054744] jffs2: version 2.2 (NAND) (SUMMARY) (LZMA) (RTIME) (CMODE_PRIORITY) (c) 2001-2006 Red Hat, Inc.
Wed Aug 23 13:24:33 2023 kern.err kernel: [ 0.109648] bam-dma-engine 8e04000.dma: num-channels unspecified in dt
Wed Aug 23 13:24:33 2023 kern.err kernel: [ 0.109670] bam-dma-engine 8e04000.dma: num-ees unspecified in dt
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.110353] tcsr 194b000.tcsr: setting usb hs phy mode select = e700e7
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.110453] tcsr 1953000.ess_tcsr: setting ess interface select = 0
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.110536] tcsr 1949000.tcsr: setting wifi_glb_cfg = 41000000
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.110624] tcsr 1957000.tcsr: setting wifi_noc_memtype_m0_m2 = 2222222
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.110931] Serial: 8250/16550 driver, 2 ports, IRQ sharing disabled
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.111515] msm_serial 78af000.serial: msm_serial: detected port #0
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.111556] msm_serial 78af000.serial: uartclk = 1843200
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.111607] 78af000.serial: ttyMSM0 at MMIO 0x78af000 (irq = 25, base_baud = 115200) is a MSM
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.111638] msm_serial: console setup on port #0
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.598815] printk: console [ttyMSM0] enabled
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.603743] msm_serial: driver initialized
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.612622] loop: module loaded
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.613517] shift_io@0 enforce active low on chipselect handle
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.616218] spi_qup 78b5000.spi: IN:block:16, fifo:64, OUT:block:16, fifo:64
Wed Aug 23 13:24:33 2023 kern.warn kernel: [ 0.621496] spi-nor spi0.0: found w25q128, expected n25q128a11
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.637413] spi-nor spi0.0: w25q128 (16384 Kbytes)
Wed Aug 23 13:24:33 2023 kern.notice kernel: [ 0.637536] 16 fixed-partitions partitions found on MTD device spi0.0
Wed Aug 23 13:24:33 2023 kern.notice kernel: [ 0.641093] Creating 16 MTD partitions on “spi0.0”:
Wed Aug 23 13:24:33 2023 kern.notice kernel: [ 0.647653] 0x000000000000-0x000000040000 : “0:SBL1”
Wed Aug 23 13:24:33 2023 kern.notice kernel: [ 0.653275] 0x000000040000-0x000000060000 : “0:MIBIB”
Wed Aug 23 13:24:33 2023 kern.notice kernel: [ 0.658294] 0x000000060000-0x000000080000 : “0:BOOTCONFIG”
Wed Aug 23 13:24:33 2023 kern.notice kernel: [ 0.663336] 0x000000080000-0x0000000a0000 : “0:BOOTCONFIG1”
Wed Aug 23 13:24:33 2023 kern.notice kernel: [ 0.668657] 0x0000000a0000-0x000000100000 : “0:QSEE_1”
Wed Aug 23 13:24:33 2023 kern.notice kernel: [ 0.674138] 0x000000100000-0x000000160000 : “0:QSEE”
Wed Aug 23 13:24:33 2023 kern.notice kernel: [ 0.679279] 0x000000160000-0x000000170000 : “0:CDT_1”
Wed Aug 23 13:24:33 2023 kern.notice kernel: [ 0.684496] 0x000000170000-0x000000180000 : “0:CDT”
Wed Aug 23 13:24:33 2023 kern.notice kernel: [ 0.689354] 0x000000180000-0x000000190000 : “0:DDRPARAMS”
Wed Aug 23 13:24:33 2023 kern.notice kernel: [ 0.694120] 0x000000190000-0x0000001a0000 : “0:APPSBLENV”
Wed Aug 23 13:24:33 2023 kern.notice kernel: [ 0.699627] 0x0000001a0000-0x000000240000 : “0:APPSBL_1”
Wed Aug 23 13:24:33 2023 kern.notice kernel: [ 0.705064] 0x000000240000-0x0000002e0000 : “0:APPSBL”
Wed Aug 23 13:24:33 2023 kern.notice kernel: [ 0.710386] 0x0000002e0000-0x0000002f0000 : “0:ART”
Wed Aug 23 13:24:33 2023 kern.notice kernel: [ 0.715399] 0x0000002f0000-0x000000300000 : “0:CONFIG”
Wed Aug 23 13:24:33 2023 kern.notice kernel: [ 0.720075] 0x000000300000-0x000000310000 : “0:CONFIG_RW”
Wed Aug 23 13:24:33 2023 kern.notice kernel: [ 0.725398] 0x000000310000-0x0000003a0000 : “0:EVENTSLOG”
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.731802] spi-nand spi0.1: XTX SPI NAND was found.
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 0.735428] spi-nand spi0.1: 256 MiB, block size: 128 KiB, page size: 2048, OOB size: 64
Wed Aug 23 13:24:33 2023 kern.notice kernel: [ 0.740762] 2 fixed-partitions partitions found on MTD device spi0.1
Wed Aug 23 13:24:33 2023 kern.notice kernel: [ 0.748504] Creating 2 MTD partitions on “spi0.1”:
Wed Aug 23 13:24:33 2023 kern.notice kernel: [ 0.754831] 0x000000000000-0x000008000000 : “rootfs_1”
Wed Aug 23 13:24:33 2023 kern.notice kernel: [ 1.485422] 0x000008000000-0x000010000000 : “rootfs”
Wed Aug 23 13:24:33 2023 kern.notice kernel: [ 1.543102] random: crng init done
Wed Aug 23 13:24:33 2023 kern.notice kernel: [ 2.254594] mtd: device 17 (rootfs) set to be root filesystem
Wed Aug 23 13:24:33 2023 kern.alert kernel: [ 2.256228] mtdsplit: no squashfs found in “rootfs”
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 2.285297] ESS reset ok!
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 2.359537] ESS reset ok!
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 2.680645] PHY 0 single test PSGMII issue happen!
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 2.745683] PHY 1 single test PSGMII issue happen!
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 2.810701] PHY 2 single test PSGMII issue happen!
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 2.875729] PHY 3 single test PSGMII issue happen!
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 2.940724] PHY 4 single test PSGMII issue happen!
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 3.006420] PHY0 test see issue!
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 3.010535] PHY1 test see issue!
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 3.014659] PHY2 test see issue!
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 3.018773] PHY3 test see issue!
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 3.022892] PHY4 test see issue!
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 3.097003] ESS reset ok!
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 3.607223] PHY 3 single test PSGMII issue happen!
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 3.828318] ESS reset ok!
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 4.608713] i2c /dev entries driver
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 4.610678] sdhci: Secure Digital Host Controller Interface driver
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 4.611008] sdhci: Copyright(c) Pierre Ossman
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 4.617352] sdhci-pltfm: SDHCI platform and OF driver helper
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 4.627638] NET: Registered protocol family 10
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 4.629124] Segment Routing with IPv6
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 4.631747] NET: Registered protocol family 17
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 4.635495] 8021q: 802.1Q VLAN Support v1.8
Wed Aug 23 13:24:33 2023 kern.notice kernel: [ 4.639851] Registering SWP/SWPB emulation handler
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 4.654064] gpio-export soc:gpio-export: 4 gpio(s) exported
Wed Aug 23 13:24:33 2023 kern.notice kernel: [ 4.654418] ubi0: attaching mtd17
Wed Aug 23 13:24:33 2023 kern.notice kernel: [ 8.408664] ubi0: scanning is finished
Wed Aug 23 13:24:33 2023 kern.notice kernel: [ 8.455944] ubi0: attached mtd17 (name “rootfs”, size 128 MiB)
Wed Aug 23 13:24:33 2023 kern.notice kernel: [ 8.455985] ubi0: PEB size: 131072 bytes (128 KiB), LEB size: 126976 bytes
Wed Aug 23 13:24:33 2023 kern.notice kernel: [ 8.460681] ubi0: min./max. I/O unit sizes: 2048/2048, sub-page size 2048
Wed Aug 23 13:24:33 2023 kern.notice kernel: [ 8.467593] ubi0: VID header offset: 2048 (aligned 2048), data offset: 4096
Wed Aug 23 13:24:33 2023 kern.notice kernel: [ 8.474438] ubi0: good PEBs: 1022, bad PEBs: 2, corrupted PEBs: 0
Wed Aug 23 13:24:33 2023 kern.notice kernel: [ 8.481163] ubi0: user volume: 3, internal volumes: 1, max. volumes count: 128
Wed Aug 23 13:24:33 2023 kern.notice kernel: [ 8.487465] ubi0: max/mean erase counter: 5/2, WL threshold: 4096, image sequence number: 1703855301
Wed Aug 23 13:24:33 2023 kern.notice kernel: [ 8.494566] ubi0: available PEBs: 0, total reserved PEBs: 1022, PEBs reserved for bad PEB handling: 38
Wed Aug 23 13:24:33 2023 kern.notice kernel: [ 8.503883] ubi0: background thread “ubi_bgt0d” started, PID 126
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 8.504883] block ubiblock0_1: created from ubi0:1(rootfs)
Wed Aug 23 13:24:33 2023 kern.err kernel: [ 8.520857] UBI error: block: can’t add ‘rootfs’ volume, err=-17
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 8.524432] hctosys: unable to open rtc device (rtc0)
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 8.542686] VFS: Mounted root (squashfs filesystem) readonly on device 254:0.
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 8.545020] Freeing unused kernel memory: 1024K
Wed Aug 23 13:24:33 2023 kern.info kernel: [ 8.586502] Run /sbin/init as init process
Wed Aug 23 13:24:33 2023 user.info kernel: [ 9.289102] init: Console is alive
Wed Aug 23 13:24:33 2023 user.info kernel: [ 9.289355] init: - watchdog -
Wed Aug 23 13:24:33 2023 user.info kernel: [ 13.026572] kmodloader: loading kernel modules from /etc/modules-boot.d/
Wed Aug 23 13:24:33 2023 kern.notice kernel: [ 13.243933] SCSI subsystem initialized
Wed
Please upload the last minute, or paste the logs within a few comments, as the first minute does not contain any information regarding the mobile interface.
Thanks Daumantas
I am trying to load the rest but I am told that it exceeds the number of links I am allowed. However, I’m not sure what these links are. Is there a way I can email you the information, or for you to remove the restriction on the post?
Wed Aug 23 13:24:59 2023 daemon.info dnsmasq[3585]: using only locally-known addresses for domain test
Wed Aug 23 13:24:59 2023 daemon.info dnsmasq[3585]: using only locally-known addresses for domain onion
Wed Aug 23 13:24:59 2023 daemon.info dnsmasq[3585]: using only locally-known addresses for domain localhost
Wed Aug 23 13:24:59 2023 daemon.info dnsmasq[3585]: using only locally-known addresses for domain local
Wed Aug 23 13:24:59 2023 daemon.info dnsmasq[3585]: using only locally-known addresses for domain invalid
Wed Aug 23 13:24:59 2023 daemon.info dnsmasq[3585]: using only locally-known addresses for domain bind
Wed Aug 23 13:24:59 2023 daemon.info dnsmasq[3585]: using only locally-known addresses for domain lan
Wed Aug 23 13:24:59 2023 daemon.info dnsmasq[3585]: using nameserver 188.31.250.128#53
Wed Aug 23 13:24:59 2023 daemon.info dnsmasq[3585]: using nameserver 188.31.250.129#53
Wed Aug 23 13:24:59 2023 user.notice mwan3-hotplug[7579]: Execute ifup event on interface mob1s2a1 (wwan0)
Wed Aug 23 13:25:00 2023 user.warn mwan3-hotplug[7579]: failed to add 100.85.229.237 dev qmimux0 proto static scope link metric 5 to table 3
Wed Aug 23 13:25:00 2023 user.warn mwan3-hotplug[7579]: failed to add default dev qmimux0 proto static scope link src 100.85.229.237 metric 5 to table 3
Wed Aug 23 13:25:00 2023 user.info mwan3track[3085]: Detect ifup event on interface mob1s2a1 ()
Wed Aug 23 13:25:01 2023 user.notice mwan3track[3085]: Interface mob1s2a1 (qmimux0) is online
Wed Aug 23 13:25:01 2023 user.notice firewall: Reloading firewall due to ifup of mob1s2a1 (wwan0)
Wed Aug 23 13:25:01 2023 daemon.info procd: - init complete -
Wed Aug 23 13:25:02 2023 daemon.info hostapd: wlan0: STA 8e:06:e7:15:3c:b3 IEEE 802.11: authenticated
Wed Aug 23 13:25:02 2023 daemon.info hostapd: wlan0: STA 8e:06:e7:15:3c:b3 IEEE 802.11: associated (aid 1)
Wed Aug 23 13:25:02 2023 daemon.notice hostapd: wlan0: AP-STA-CONNECTED 8e:06:e7:15:3c:b3
Wed Aug 23 13:25:02 2023 kern.notice RUT_4CF8_2G: WiFi client connected: 8E:06:E7:15:3C:B3
Wed Aug 23 13:25:02 2023 daemon.info hostapd: wlan0: STA 8e:06:e7:15:3c:b3 RADIUS: starting accounting session 61F8793F4A91349E
Wed Aug 23 13:25:02 2023 daemon.info hostapd: wlan0: STA 8e:06:e7:15:3c:b3 WPA: pairwise key handshake completed (RSN)
Wed Aug 23 13:25:02 2023 daemon.info dnsmasq-dhcp[3585]: DHCPREQUEST(br-lan) 192.168.1.249 8e:06:e7:15:3c:b3
Wed Aug 23 13:25:02 2023 daemon.info dnsmasq-dhcp[3585]: DHCPACK(br-lan) 192.168.1.249 8e:06:e7:15:3c:b3
Wed Aug 23 13:26:19 2023 daemon.info dfota[6403]: Searching for WAN…
Wed Aug 23 13:26:19 2023 daemon.info dfota[6403]: WAN found on interface: mob1s2a1_4
Wed Aug 23 13:26:19 2023 daemon.info dfota[6403]: Preparing for gsm.modem0 update!
Wed Aug 23 13:26:19 2023 daemon.info dfota[6403]: Searching for updates…
Wed Aug 23 13:26:19 2023 daemon.info dnsmasq[3585]: read /etc/hosts - 4 addresses
Wed Aug 23 13:26:19 2023 daemon.info dnsmasq[3585]: read /tmp/hosts/dhcp.cfg01411c - 2 addresses
Wed Aug 23 13:26:19 2023 daemon.info dnsmasq-dhcp[3585]: read /etc/ethers - 0 addresses
Wed Aug 23 13:26:20 2023 daemon.info dnsmasq[3585]: read /etc/hosts - 4 addresses
Wed Aug 23 13:26:20 2023 daemon.info dnsmasq[3585]: read /tmp/hosts/dhcp.cfg01411c - 2 addresses
Wed Aug 23 13:26:20 2023 daemon.info dnsmasq-dhcp[3585]: read /etc/ethers - 0 addresses
Wed Aug 23 13:26:20 2023 daemon.info dfota[6403]: No update found!
Wed Aug 23 13:26:20 2023 kern.info Mobile data connected (internal modem)
Wed Aug 23 13:26:20 2023 kern.info Joined network (internal modem)
Wed Aug 23 13:26:20 2023 kern.info Connected to operator (internal modem)
Wed Aug 23 13:26:21 2023 cron.err crond[9557]: crond (busybox 1.34.1) started, log level 5
Wed Aug 23 13:26:21 2023 user.notice mwan3-hotplug[9443]: mwan3 hotplug on mob1s2a1_4 not called because interface disabled
Wed Aug 23 13:26:21 2023 cron.err crond[9753]: crond (busybox 1.34.1) started, log level 5
Wed Aug 23 13:26:21 2023 daemon.info dfota[6403]: Update script done!
Wed Aug 23 13:26:22 2023 user.notice firewall: Reloading firewall due to ifup of mob1s2a1_4 (qmimux0)
Wed Aug 23 13:26:23 2023 daemon.info dnsmasq[3585]: read /etc/hosts - 4 addresses
Wed Aug 23 13:26:23 2023 daemon.info dnsmasq[3585]: read /tmp/hosts/dhcp.cfg01411c - 2 addresses
Wed Aug 23 13:26:23 2023 daemon.info dnsmasq-dhcp[3585]: read /etc/ethers - 0 addresses
Wed Aug 23 13:26:24 2023 kern.info Mobile data connected (internal modem)
Wed Aug 23 13:26:24 2023 kern.info Joined network (internal modem)
Wed Aug 23 13:26:24 2023 kern.info Connected to operator (internal modem)
Wed Aug 23 13:26:24 2023 daemon.info hostapd: wlan1: STA 7e:eb:91:f0:f7:cb IEEE 802.11: authenticated
Wed Aug 23 13:26:24 2023 daemon.info hostapd: wlan1: STA 7e:eb:91:f0:f7:cb IEEE 802.11: associated (aid 1)
Wed Aug 23 13:26:24 2023 daemon.notice hostapd: wlan1: AP-STA-CONNECTED 7e:eb:91:f0:f7:cb
Wed Aug 23 13:26:24 2023 kern.notice RUT_4CF9_5G: WiFi client connected: 7E:EB:91:F0:F7:CB
Wed Aug 23 13:26:24 2023 daemon.info hostapd: wlan1: STA 7e:eb:91:f0:f7:cb RADIUS: starting accounting session 66D3F151ACD7ED56
Wed Aug 23 13:26:24 2023 daemon.info hostapd: wlan1: STA 7e:eb:91:f0:f7:cb WPA: pairwise key handshake completed (RSN)
Wed Aug 23 13:26:24 2023 daemon.info dnsmasq-dhcp[3585]: DHCPREQUEST(br-lan) 192.168.1.132 7e:eb:91:f0:f7:cb
Wed Aug 23 13:26:24 2023 daemon.info dnsmasq-dhcp[3585]: DHCPACK(br-lan) 192.168.1.132 7e:eb:91:f0:f7:cb
Wed Aug 23 13:26:27 2023 daemon.info procd: Instance ntpclient::instance1 pid 6908 not stopped on SIGTERM, sending SIGKILL instead
Wed Aug 23 13:26:34 2023 kern.notice Authentication was successful from HTTP 192.168.1.132
Wed Aug 23 13:26:34 2023 daemon.err uhttpd[1921]: vuci: accepted login for admin from 192.168.1.132
Wed Aug 23 13:27:41 2023 kern.notice kernel: vuci configuration has been changed
It seems like the device successfully registered to an operator, could you try navigating Network → Interfaces → General, editing the mob1s1a1 interface (SIM1), disabling the Auto APN option and inserting Custom APN everywhere ?
Additionally, in the advanced settings of the mobile interface insert Custom DNS 1.1.1.1 and 1.0.0.1.
Best regards,
Hello.
I am using an EE SIM on my RUTX50. Ping me if you want to look at my setup. 
It does appear to be all at the defaults though. If I remember correctly, when I first got the router, back in January, I had to manually set the APN.
Thanks, both
I have changed the Custom APN and the DNS, but it makes no difference. I actually have a second EE SIM card, which also works in my phone, but still no change to the problem when I fit it in the RUTX50.
I’d recommend factory resetting the device to check if that helps, as it seems like the mobile route is not being inserted for some reason. This can be done by navigating to System → Administration → Backup.
Best regards,
Still no success. It says that a card has been detected but not registered. I then changed APN to everywhere and added the DNS 1.1.1.1 and 1.0.0.1, but still no progress.
I have EE sim in RUTX50 which works fine. It was a new Sim a few months ago. Also on latest firmware.
Thank you for testing the suggestions.
I will ask you to take a screenshot of the Status → Overview Mobile section tile, as well as Status → Network → Mobile and attach them to your next comment. Make sure to remove any sensitive information.
Best regards,
Just to clarify, RUTX50 only has one modem, so only one SIM can be active at the same time. If you’d like both SIMs to be active, RUTX12 is currently the only device from our lineup which offers this functionality.
In your case, you can configure SIM Switch, which will automatically change between these SIMs in case one of them loses the connection.
Best regards,
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