RUTX50 can't update to latest firmware

Hello.

RUTX50 on firmware RUTX_R_00.07.11.3 can’t update to latest firmware RUTX_R_00.07.11.3.

After downloading we get error message
Download complete. Verifying.
Failed to verify downloaded firmware

And at system log we get

3536 Mon Feb 24 16:02:52 2025 daemon.err uhttpd[2212]: ?:0: attempt to index a number value
3537 Mon Feb 24 16:02:52 2025 daemon.err uhttpd[2212]: stack traceback:
3538 Mon Feb 24 16:02:52 2025 daemon.err uhttpd[2212]: ?: in function <?:82>
3539 Mon Feb 24 16:02:52 2025 daemon.err uhttpd[2212]: (tail call): ?
3540 Mon Feb 24 16:02:52 2025 daemon.err uhttpd[2212]: ?: in function ‘execute_request’
3541 Mon Feb 24 16:02:52 2025 daemon.err uhttpd[2212]: ?: in function ‘handle_request’
3542 Mon Feb 24 16:02:52 2025 daemon.err uhttpd[2212]: ?: in function <?:30>
3543 Mon Feb 24 16:02:52 2025 kern.err ?:0: attempt to index a number value

Does anyone can help?

Thanks.

Hello,

I assume you’re referring to upgrading from 7.11.3 to 7.12.3?

Does this issue persist after rebooting the device? If so, you can manually download the RutOS 7.12.3 firmware .bin file from here: RUTX_R_00.07.12.3 and upload it through System → Firmware page, selecting Update from – File.

Best regards,

@Martynas thanks for reply.

Please check the photo.

We restart the device.

Try to upload the firmware but we get that error

and at system logs

3554 Mon Feb 24 16:43:19 2025 kern.info kernel: [2278757.423402] sh (10085): drop_caches: 3
3555 Mon Feb 24 16:43:38 2025 daemon.err uhttpd[2212]: ?:0: attempt to index a number value
3556 Mon Feb 24 16:43:38 2025 daemon.err uhttpd[2212]: stack traceback:
3557 Mon Feb 24 16:43:38 2025 daemon.err uhttpd[2212]: ?: in function <?:82>
3558 Mon Feb 24 16:43:38 2025 daemon.err uhttpd[2212]: (tail call): ?
3559 Mon Feb 24 16:43:38 2025 daemon.err uhttpd[2212]: ?: in function <?:230>
3560 Mon Feb 24 16:43:38 2025 daemon.err uhttpd[2212]: (tail call): ?
3561 Mon Feb 24 16:43:38 2025 daemon.err uhttpd[2212]: ?: in function <?:30>
3562 Mon Feb 24 16:43:38 2025 kern.err ?:0: attempt to index a number value

Hello @Intelcom,

To investigate this matter further, I’ve sent you a form to fill out. Please use 12450 as the ticket ID when completing it. Once submitted, we’ll contact you privately to troubleshoot and assist you more effectively.

Best regards,