RUTX14 unable to connect to the internet

Hello All,
My RUTX14 has been in use for nearly half a year, but recently it has been unable to connect to the internet. All the displayed parameters show “excellent,” but I still can’t access the internet!
Firmware version RUTX_R_00.07.05.4, based in the UK using a EE sim.

Hello,

Thanks for reaching us.

Kindly can you make sure if you are getting an IP in the WAN interface?
Kindly let me know

Thanks

Hello,
Thanks for your reply, the IP is provided by WAN interface DHCP.

Thanks

I found that when the BANDS NAME is the same, there will be a problem

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