RUTX11 WiFi connection drops during router configuration

Networking Solutions
1

Hello dear Community. I have a following problem.

During router configuration, the WiFi connection drops. It does not matter which network is used, 5 GHz or 2.4 GHz – the router stops responding to ping. After a few minutes the connection may recover. When trying to change any settings in the admin interface, the connection drops again. Sometimes the WiFi network disappears completely, and sometimes it stays visible but simply stops responding to pings. The connection loss does not always depend on actions in the admin interface.

Best,
Sergei

3

Greetings, @Sergei_ailoys,

Welcome to Teltonika Community!

When adjusting WiFi settings, it’s normal for the wireless interface to restart, which can briefly interrupt your wireless connection. To avoid these drops, it’s best to apply such changes while connected to the device locally over Ethernet. This ensures you stay online throughout the configuration process.

If anything remains unclear or you need further assistance, feel free to let me know.

Best regards,
V.