We are encountering an issue with the Panasonic Android tablet when the Rutx11 Wi-Fi channels selection is set to the “auto” option. Specifically, the tablet does not connect when the Wi-Fi channel is, for example, 157. To resolve this, I need to manually select channel for example 48, after which the tablet can successfully connect to the Wi-Fi access point.
Ideally, the solution would allow the Wi-Fi channels selection to remain on the “auto” option. However, if this is not feasible, could you please confirm if it is possible to manually specify the exact channels for the Wi-Fi connection? Preferably, I would like to set the channels within the range of 40-48. I have verified that the country code matches the destination country, and we are utilizing 5GHz Wi-Fi access points in Teltonika.
I have verified that the country code matches the destination country, and we are utilizing 5GHz Wi-Fi access points in Teltonika.
Firmware version: RUTX_R_00.07.11.3
Model: RUTX11 EU model
The first thing I would recommend is updating your RutOS firmware to the latest version – 7.12.3, as there were many improvements and fixes implemented from 7.11.
Regarding the issue you’re facing, it is possible that your Android tablet does not support higher-frequency 5 GHz channels (e.g., 149-161), which might explain the connectivity issue when the router selects those channels automatically.
If you prefer to keep Auto channel selection but limit the channel range to a specific range (e.g., 40-48), you can configure this through the router’s CLI. Here are the following steps: