RUTX09 problem with IPSec on fw higher than 7.10.2

NETWORKING SOLUTIONS
1

Hello,

I found a problem with IPSec in firmware higher than 7.10.2. Version 7.10.2 is OK. I am using several RUTX09 routers for IPSec against Sophos firewall. These RUTX09 routers are initiating the IPSec connection as they are behind CGNAT. After reboot RUTX09 router IPSec tunnel is OK, working fine. The problem occurs when the remote side is disable/enable, the IPSec connection will not reestablish.

Workaround is Auto Reboot with ping to the far side of the IPSec tunnel.

3

Hello,

We apologize for any inconvenience this issue has caused. IPsec is a known issue, and our developers are actively working on a resolution. The fix is planned for a future firmware update, but unfortunately, I don’t have an exact release date at this time. I will inform you as soon as there are any updates.

We appreciate your patience and understanding.

Best regards,

4

Hello,

thank you for the information.

5

Version 7.13 fixes this.

6

Hello,

I’m glad to hear the issue is resolved!

Feel free to reach out on the forum if you have any questions or need further assistance.

Best regards,