RUTM54 Realtime View of Mobile Signal not working

Networking Solutions Issue
1

The Realtime Data View of the Mobile Signal is not working on my RUTM54 since a few months (and firmwares).
Tried different Browsers and PCs, but no data is shown. All other Realtime Views are working.
In Network - Mobile i see that 4 Bands are connected.
In the Browser Diagnostics i see that status json is polled all few seconds and seems to have the signal information inside.
Firmware RUTM_R_00.07.23.7

Maybe someone has a solution for me?

3

Greetings,

Apologies for the delayed response.

Could you please send a screenshot of how the Status → Realtime Data → Mobile Signal screen looks for you?

Is only the graph empty or are you not able to see the signal strengths on the bottom of the screen either?

image
image1569×898 66.3 KB

Have you tried using an incognito/private window?

Best Regards,
Justinas

4

Hi,

thanks for your reply!
Its completely empty. I tried Edge and Firefox, both normal and incognito.

image
image1803×865 47.5 KB

On Status → Network → Mobile i see 3 connected Bands.
I have several M51 running with functional Realtime View.