Rutm51 Disconnects multiple times a day

[Slazha]

Hi!
My RUTM51 disconnects multiple times a day. And it wont come up until reboot
Here is some log.
Newest firmware is installed and settings is reset also.
Its been doing this from the begin, Few firmware ago it was viable to use becouse auto reboot, but now the problem is getting worse and auto reboot wont help

3868

2025-06-30 13:46:57

Health checker

Network

Notice

IPv4 connectivity started to fail
3869

2025-06-30 13:47:06

Health checker

Network

Notice

IPv6 connectivity started to fail
3870

2025-06-30 13:47:09

Switch Events

Network

Notice

Port link state of port LAN2 changed to DOWN
3871

2025-06-30 13:47:12

Switch Events

Network

Notice

Port link state of port LAN2 (1000 baseT) changed to UP
3872

2025-06-30 13:47:12

Switch Events

Network

Notice

Port speed for port LAN2 changed from 10 baseT to 1000 baseT
3873

2025-06-30 13:47:21

Switch Events

Network

Notice

Port link state of port LAN2 changed to DOWN
3874

2025-06-30 13:47:23

Switch Events

Network

Notice

Port link state of port LAN2 (1000 baseT) changed to UP

[anon65719490]

Hello,

Thank you for reaching out. In this case, to assist you effectively, we’ll need to continue this process privately, because sensitive/publicly unsharable information needs to be gathered. You should find a support request form in the inbox of the email address you used for your forum registration. Kindly fill out the form, and please reference Ticket ID: 14450 when submitting it. Once the form is completed, we’ll contact you directly via email to investigate the issue in detail and help work towards a solution.

Best regards,

[Slazha]

I didnt get any email which contains any kind a form? Not even in junkmail.
Or am I just blind
Only your forum answer above is in my email

[anon65719490]

Hello @Slazha,

The form was resent. Could you check your inbox once again (including spam/junk boxes)?

Best regards,