Hello,
i try to switch WLAN on an RUTC50 on/off by external Switch.
When the ON-Conditions ist triggered, i can see WLAN is starting but stuck with a yellow exclamation mark.
Same issue when event is triggered by time.
And also same issue when using event juggler or gpi juggler.
When i trigger SMS with the same event, everything is fine.
Any advice?
Heiko
Hello,
Could you possibly provide images of your configuration on the RUTC50?
Additionally, please let me know what firmware version you are currently running.
Thank you,
M.
Hello,
thanks for reply!
I just updated to latest version:
Same behavior / issue 
What is a safe way to provide a config-image?
Thanks,
Heiko
You can blur out any sensitive information (URLs, Public IP addresses, Passwords, E-mails, Phone numbers, etc.) and simply post it in the replies here. If you are uncomfortable with that, I can send you a form to fill out where we would continue our conversation via E-mail. Let me know which one works for you.
Regards,
Matas.
Where do i find these compressed information?
There are a lot of files in the backup-archive.
Or ist there another place to copy these information?
Hi there,
What backup-archive are you referring to? With my initial message, I’ve meant that simple screenshots from the WebUI are enough to see the configuration that you have in place on our device.
Regards,
M.
Hello,
i ment the System/Maintanance/Backup, which create a compress backup of the config.
Here are some screenshots. If you need more/specific ones, let me know…
Hey, @hehe ,
I’ve sent you a form to fill out, so we can continue communicating privately through e-mails as I’ll need a troubleshooting file and some other details that are sensitive.
In the “ticket ID” field simply enter the thread number 13595.
Regards,
M.
