RUTC50 Device startup after unexpected shutdown

Hi,

My new C50 is while streaming with a smart TV mostly starting new all 10 minutes?!

All other use cases as IP Radio and so Smartphone / Notebook connection seems to work fine.

I have already upgradet Firmware form 7.18 to 7.20. nothing better with new Firmware.

WAN come over Mobil1 SIM1.

Connection Clients over WLAN mix of 2,4 and 5 G

Matze

Greetings, @MaMe67 ,

Thank you for your question,

Could you please be more specific what exactly do you have in mind here?

Does the connection takes 10 minutes to be established?
Does it disconnect after 10 minutes?

This information will help me to investigate further,

Warm regards,
V.

Hi,

the router is located in a caravan with Panorama 510 Antenna.

Yesterday evening streaming was not interruptet by rebooting C50.

The evening before and some days before also the C50 was rebooting while streaming may be every 10-15 minutes. The reboot takes 2 minutes and then the streaming was going on.

Yestderday morning i downloadet a logfile by web interface. Maybe it can help you to find the issue!?

Best Regards

Matthias

Greetings,

Thank you for your message.

Could you please clarify what type of internet connection your router is using? Does it have multiple WAN sources configured (for example, wired WAN and mobile)?

Additionally, when you mentioned that the stream stopped, did this occur only on a single device (e.g., a TV), or was the internet connection interrupted for all devices on your local network?

Please note that if a ping reboot feature is configured, the device may automatically reboot when the defined conditions are met - for example, if internet connectivity is lost or the monitored host becomes unreachable.

I look forward to your reply.

Warm regards,
V.

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