Hi All,
What FW version should I be using for RUT956 v4.0?
I have tried multiple, accepting the FW & the config, then I don’t get any internet after. I can see from my SIM card portal that the SIMs are active, any ideas.
many thanks
Hi…
Have you check this url?
https://wiki.teltonika-networks.com/view/RUT956_Firmware_Downloads
Also… can you do a factory default config? To clear any bad configuration?
https://wiki.teltonika-networks.com/view/RUT956_Device_Recovery_Options#:~:text=You%20can%20also%20perform%20a,a%20chosen%20type%20of%20reset.
Hello,
Are you referring to the HW (hardware revision) version?
Which firmware version is currently installed on your RUT956? Additionally, could you provide a screenshot from Status → Network with any sensitive or private information (such as public IP, IMEI, etc.) hidden?
Best regards,
Hi Marcelo,
I have factory reset it, and used both FW versions on that link you sent me, currently on 7.11.3. Still not getting internet.
HI,
Currently i have FW - 00.07.11.3_WEBUI.bin installed. I cant even log into the router via UN & PW.
After i load my config and change to DHCP i cant reach it ?
When i factory reset it, i can login with the defult credentials and IP address.
Hi…
Please…
At firewall… Are you software off loading?
At wan? ip address?
at lan? ip address?
Just a comment… your wan ip address and lan ip address… cannot be the same network range… 192.168.1.xxx/24.
Can you share the screen about the status of sim card?
Im not sure about software offloading, i don’t think so.
The IP address, is in a different network range.
its just a randomly generated IP address from our IP pool.
Are you using a RUT?
ahh sorry, This is via the SIM tab via the router, i cant login to the router unfortunatley. even though its online & connected.
can you do a ssh to your device?
Can you do a ping from the cli? ping 8.8.8.8 ? what is happened?
We (forum) need some screens to better understand your title message… about not getting any internet.
The sim card status… ( Sample I share with yout ) provide some troubleshooting about LTE BAND signal.
Hi, no i can’t SSH from my device or ping Google, I can only access the router & CLI on the default config. when I put my config on this device I can no longer access it.
Marcelo, do you think the SIM card is the issue, shall I try using another one, even thought it says its active.live.
Before your config… Device is working? SIM CARD, working?
yes, device is working before. Also, i swapped a SIM card from a 956 that is confirmed working, as soon as i switch that SIM into the RUT956 im working on, same result, no internet.
Can be a Firewall rule? Software offloading?