Hello,
We have acquired numerous “RUT956/RUT260” devices over the years, as security rules have become more restrictive.
The “MQTTS” protocol is required by the IT department, but the “MQTT message: remote address” field does not allow a DNS name to be entered.
What is the procedure for enabling an “MQTT bridge” with a DNS address?
Thank you in advance for your support.
Cidrick
Vilius
March 6, 2026, 11:02am
3
Greetings,
Thank you for reaching out.
Could you please clarify the following:
Firmware version of the device(s)
Whether any error messages appear when you attempt to configure it
If possible, screenshots of your current configuration
This information will help me investigate the issue further.
I look forward to your reply.
Best regards,
V.
Good afternoon Vilius,
Actually, the firmware router is “RUT9M_R_00.07.20.3”.
For Bridge :
No error if I write an “IP address” ou “DNS name” on “Remote address*”
Remote address* : / port : 8883 / Encryption (TLS) = Connexion NOK
I don’t use “Bridge CA file”
I check the connectivity with an tool like “MQTT Explorer”.
Host : / port : 8883 / Encryption (TLS) [no certificats] = Connexion OK
I need a safety connexion by “MQTT” like “MQTTS” between the route “RUT/Bridge” and a “MQTT Broker” server directly.
Thank you in advance for your support.
Best regards.
Cidrick