RUT956 GPS location data not working

NETWORKING SOLUTIONS
1

Hi,
My RUT956 is no longer showing location based data in the RMS dashboard.
I have checked the RMS dashboard. I have tried the following

  • checked the device settings to make sure GPS is enabled
  • rebooted
  • updated the firmware to the latest version - RUT9M_R_00.07.13.3
  • checked the gps cable connection on the device

Is there anything else I can do?

Location / GPS tracking has previously worked.

TIA

3

Good afternoon,

Just to clarify, did the GPS stopped working after a config change? or random?

Please also advise whether you use original Teltonika GPS antenna, or a third party one. Do you keep the antenna outside, with good GPS coverage?

Please also try to perform a bootloader reset on the device. This unique feature allows you to perform firmware update and reflash the device, which can potentially resolve the issue. Instructions on how to do so : https://wiki.teltonika-networks.com/view/RUT956_Device_Recovery_Options#Bootloader_menu

Firmware : https://wiki.teltonika-networks.com/view/RUT956_Firmware_Downloads

Regards,
Arturas

4

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