Hi all,
I just received a RUT956, I have upgraded to the latest firmware and have set it up. Running nicely, and I’ve been pulling some data from the modbus integration.
However, the unit seems to be dropping connection on a regular interval. It’s usually so short that it doesn’t really impact usage, but sometimes it’s longer and I get loads of timeouts for a few seconds up to a few minutes.
Do you think this is a problem with the unit or is this probably from instabilities in the 4G network?
In order to understand the issue better, I will ask you to provide some information. Please navigate to Status → Network → Mobile, and take the screenshot of the page. This will provide the information about the signal parameters and the modem.
Additionally, after the issue replicates, please navigate to System → Administration → Troubleshoot, and press the Show button on the System Log section. Copy the logs from the past few minutes, remove any sensitive information, and paste it in the next comment.
Hi, thanks for your reply!
I took a screenshot at the page you asked for. But when one of these drops happen, the screen clears of information. I took a screenshot of that as well.
I cant see anything interesting in the logs. The drops happen every other minute or more, but there’s nothing unusual in the log what I can see.
I’ll also try to move the router over the weekend to see if it’s a coverage problem, but I’m using my phone without any apparent problems, so I don’t think so.
Thanks!
Fri Aug 18 13:29:11 2023 daemon.notice netifd: mob1s1a1_4 (13173): udhcpc: broadcasting renew
Fri Aug 18 13:29:11 2023 daemon.notice netifd: mob1s1a1_4 (13173): udhcpc: lease of x.x.x.x obtained from x.x.x.x, lease time 7200
Fri Aug 18 13:52:41 2023 daemon.notice hostapd: wlan0: AP-STA-DISCONNECTED 4a:7e:d4:fa:aa
Fri Aug 18 13:52:41 2023 kern.notice Camper_2G: WiFi client disconnected:
Fri Aug 18 13:52:41 2023 daemon.info hostapd: wlan0: STA IEEE 802.11: disassociated due to inactivity
Fri Aug 18 13:52:42 2023 daemon.info hostapd: wlan0: STA IEEE 802.11: deauthenticated due to inactivity (timer DEAUTH/REMOVE)
Fri Aug 18 13:53:31 2023 daemon.notice hostapd: wlan0: AP-STA-DISCONNECTED
Fri Aug 18 13:53:31 2023 kern.notice mywifi: WiFi client disconnected:
Fri Aug 18 13:53:31 2023 daemon.info hostapd: wlan0: STA IEEE 802.11: disassociated due to inactivity
Fri Aug 18 13:53:32 2023 daemon.info hostapd: wlan0: STA IEEE 802.11: deauthenticated due to inactivity (timer DEAUTH/REMOVE)
Fri Aug 18 14:18:50 2023 kern.notice Authentication was successful from HTTP x.x.x.x
Fri Aug 18 14:18:50 2023 daemon.err uhttpd[2446]: vuci: accepted login for admin from x.x.x.x
This is just a visual bug where the information disappears for a short time. Could you try running a ping test for a few minutes and check if there is an actual connection loss during the time information disappears in the mobile signal graphs?
On Windows, you can run the command ping 1.1.1.1 -t for infinite pings to the host 1.1.1.1. If you don’t notice any lost pings, the issue can be disregarded. However, if you do notice some missing pings please paste the output of the ping test.