RUT955: unable to login after firmware login

NETWORKING SOLUTIONS
1

RUT955, firmware RUT9XX_R_00.06.09.5
Kernel 3.18.44
Bootloader version 3.0.1

Webpage shows “No new firmware available” from server, so I upload firmware from file.

I tested several new firmwares starting from RUT9_R_00.07.00:

  • I can’t upload via bootloader due to checksum error
  • if I update firmware from webpage, at login page with new firmware I enter username and password, and then hangs, with all network signal leds blinking.

How can I do to correctly update firmware?

3

Hello,

Thank you for reaching out.

It appears that you are currently using a legacy firmware version, which prevents you from directly updating to the newer RutOS versions. To resolve this, you first need to download and upload the latest legacy firmware (RUT9XX_R_00.06.09.5_WEBUI.bin) either via the Bootloader or the WebUI. Once this firmware is successfully upgraded, you should then be able to download and update to the latest RutOS firmware version.

You can find and download all firmware image files here: RUT955 Firmware Downloads.

If you need any further assistance or have additional questions, please feel free to reach out.

Best regards,

5

I am more confused now: you say I can’t upgrade to newer firmware due I am using legacy firmware “which prevents you from directly updating to the newer RutOS versions” and you suggest to download RUT9XX_R_00.06.09.5_WEBUI.bin, which is another legacy firmware and it’s the firmware I already have installed?

Then you say I can download and update to the latest firmware version (I suppose RUT9_R_00.07.06.16_WEBUI.bin), in this case RUT955 directly crashes at boot without sowing me login page.

6

What is device code in WebUI menu (Status → System page)? UNKNOWN?

7

Hello,

I apologize for the confusion in my previous messages, and I appreciate your detailed description of the issue. To address your specific situation effectively, we’ll need to communicate privately.

I have sent you a form to fill out. Please use “9333” as the ticket ID, and once you submit the form, we will reach out to you directly with further instructions.

Best regards,

8

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