I have a RUT955 and 956 and have open vpn running on it. Im able to access the state of the relays and input via the http request. But from time to time the http request doesnt go through and is in a pending state, but as soon as i type in the IP and bring the GUI ( wihtout logging in ) the requests go through. The thing which is confusing is that even when the http requests are not going through im still able to ping both my units via the open VPN, so its not the VPN. Does the teltonika go to a sleep state or something that it doesnt respond to any http requests until the gui comes up? Any help is appreciated. Thanks !!
Greetings,
Could you please share the structure of the HTTP request you are using and describe its intended purpose? Specifically, we would like to understand what action the request is meant to perform, and whether you are using the POST/GET service? Any additional details or parameters involved would be helpful.
Best Regards,
Justinas
This is the request im using to get the status of my relay on the RUT 955
axios.get(`http://${ip}/cgi-bin/output?username=user&password=user&action=get&pin=relay`, {timeout:1000})
It works all the way, and all of a sudden it stops. But when it was failing to connect, i just tried https and the request went through, and i try the https again after sometime and it doesnt not seem to work. But the ping works always even when i cant reach via http. its just happening with the http services. Thank you !!
Greetings,
For troubleshooting purposes, we will require more sensitive information from your end, such as the troubleshoot file, which may contain passwords, public IP addresses, serial numbers, and such. To avoid leaking this information, we have sent you a form to fill out, which you will receive in your e-mail inbox that you have registered your account with in the forums. In the Ticket ID field of the form, please enter the ID of this thread, which is 16961.
Best Regards,
Justinas
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