I’ve just updated two rut955 to latest firmware. One is sucessfull. Other one failed and after some retry I only can get web access to a blank page and ssh access using default ip and login. In ssh I use command “mnf_info -sn” and I get UNKNOWNXXXXX 0000000000. It’s probably internal memory get corrupted so I’ll need your assistance to recover it. Thank you
Hello,
Indeed, one of the files seems to be corrupted. It should be possible to restore the device. Unfortunately, in order to resolve the issue, additional provision of further confidential details is required. Due to the public nature of this forum, private communication here is not feasible. Hence, it is recommended that you reach out to your designated sales manager or the reseller from whom you acquired the device in question. They will be able to assist you in addressing this matter more effectively. If this is not feasible, you can fill in the ‘Contact us’ form here. If you decide to fill in the form, please, explain the situation.
Kind Regards,
Thank you AndzejJ. I’ll take your advice.
Best Regards,
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