I have two RUT951 LTE routers. Both keep dropping the LTE connection very frequently, usually 2 minutes between drops. The mobile connection status LED starts to blink red and green and that usually continues around 5 to 10 seconds, after that the connection is established again. I’m on device firmware version RUT9M_R_00.07.07.3, also tried with version RUT9M_R_00.07.11.2 but the issue persists. Internal modem firmware version: EC25ECGAR06A15M1G_20.200.20.200
Hello,
Please update your device firmware to 7.11.13. You can download the firmware here: RUT951 Firmware Downloads.
Additionally, we would like to review the logs. I have sent you a form to fill out, and once completed, I will contact you privately regarding this. For the ticket ID, please use “11274”.
Best regards,