We do love our RUT products, very strong and reliable for the most part. Although we have been hitting some roadblocks recently when we have been installing them in some trailers which have 1000Ah of batteries, all wired up 12v. The RUT950’s are wired up as usual and mounted in DIN rail for neatness and accessibility etc. Everything is secure and wired the same across all the trailers.
I’ve found that so far I’ve taken the trailer to site or from a site and there’s been no connectivity (approximately 6 times now) and i’ve checked, RUT950 is dead, no lights, nothing. Still steady 12v running to them, doesn’t ever fluctuate much. Plug it into 240v with the wall adaptor, still dead. Nothing rattling inside, securely mounted still. Pull out a spare RUT950 and plug it in, powers up and runs no problem. I return it to the distributor and they say “you should run a UPS”… I said, my 1000Ah of batteries is technically that. We monitor the rest of the environment and don’t have any issues with it, no dips or spikes that would cause them to break, … well within the 7-30v range.
It’s not like i’m towing it down a dirt track, these are all metropolitan asphalted roads with minor bumps in them. Considering I’ve got them in vehicles and they’re common in vehicles… seems odd to me.
Wondering if anyone else has this issue?