RUT950 - sim card not inserted

Aleksander.1 · October 2, 2023, 1:51pm

Hi all,

Looking for advice on an intermittent error I am seeing with my RUT950.

It has worked well for a couple of months but I have recently started getting errors where the status page shows that there is no Sim Card inserted (even when there is).

When troubleshooting I cannot find a way to get the SIM card to show up again. Sometimes a reboot works, sometimes taking the card carrier in and out again works and sometimes neither of these work one day but the next they will.

I have done the following to troubleshoot:

Updated to the latest firmware RUT9M_R_00.07.04.3 with no change in behaviour.
the same issue with this firmware RUT9_R_00.07.02.4 .RUT9_R_00.07.02.7
Done a full reset followed by upload of my backup file which worked for less than 6 hours before the fault re-occured.
Carried out a full reset this morning and re-entered my settings (only the critical settings, no port forwards etc.). This worked for 1 hour before failing again. 30 minutes later the connection came back up but then failed after another 40 minutes.

My head is now saying this is a hardware failure as I have tried all the routes possible to solve beyond replacing the SIM card (which works in a 4G iPad with no issues at all).

Please advise what I can attempt next

kind regards

Aleksander

AndzejJ · October 3, 2023, 4:49am

Hello,

There is a possibility that the issue is with the SIM slot itself. Have you tried SIM slot 2? Does it work properly then?

Also, could you please share some of the system logs after the issue occurs again? System logs can be viewed from System → Administration → Troubleshoot page. Please, blur/hide any sensitive information, such as public IP addresses, before sharing your logs here.

Kind Regards,

Aleksander.1 · October 5, 2023, 12:06pm

Hi,

I changed to SIM-card 2, but its the same problem.
Works fine for 1-2 days and then it stops.

[Logread]
Thu Oct 5 13:44:15 2023 kern.notice kernel: [ 0.000000] Linux version 5.4.229 (app@runner-ffjpezdj-project-352-concurrent-0) (gcc version 8.4.0 (OpenWrt GCC 8.4.0 r16279-5cc0535800)) #0 Mon Jul 24 11:59:22 2023
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.000000] printk: bootconsole [early0] enabled
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.000000] CPU0 revision is: 0001974c (MIPS 74Kc)
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.000000] MIPS: machine is Teltonika RUT9XX
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.000000] SoC: Atheros AR9344 rev 2
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.000000] Initrd not found or empty - disabling initrd
Thu Oct 5 13:44:15 2023 kern.warn kernel: [ 0.000000] Primary instruction cache 64kB, VIPT, 4-way, linesize 32 bytes.
Thu Oct 5 13:44:15 2023 kern.warn kernel: [ 0.000000] Primary data cache 32kB, 4-way, VIPT, cache aliases, linesize 32 bytes
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.000000] Zone ranges:
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.000000] Normal [mem 0x0000000000000000-0x0000000007ffffff]
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.000000] Movable zone start for each node
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.000000] Early memory node ranges
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.000000] node 0: [mem 0x0000000000000000-0x0000000007ffffff]
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.000000] Initmem setup node 0 [mem 0x0000000000000000-0x0000000007ffffff]
Thu Oct 5 13:44:15 2023 kern.debug kernel: [ 0.000000] On node 0 totalpages: 32768
Thu Oct 5 13:44:15 2023 kern.debug kernel: [ 0.000000] Normal zone: 256 pages used for memmap
Thu Oct 5 13:44:15 2023 kern.debug kernel: [ 0.000000] Normal zone: 0 pages reserved
Thu Oct 5 13:44:15 2023 kern.debug kernel: [ 0.000000] Normal zone: 32768 pages, LIFO batch:7
Thu Oct 5 13:44:15 2023 kern.debug kernel: [ 0.000000] pcpu-alloc: s0 r0 d32768 u32768 alloc=132768
Thu Oct 5 13:44:15 2023 kern.debug kernel: [ 0.000000] pcpu-alloc: [0] 0
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.000000] Built 1 zonelists, mobility grouping on. Total pages: 32512
Thu Oct 5 13:44:15 2023 kern.notice kernel: [ 0.000000] Kernel command line: console=ttyS0,115200 rootfstype=squashfs,jffs2
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.000000] Dentry cache hash table entries: 16384 (order: 4, 65536 bytes, linear)
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.000000] Inode-cache hash table entries: 8192 (order: 3, 32768 bytes, linear)
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.000000] Writing ErrCtl register=00000000
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.000000] Readback ErrCtl register=00000000
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.000000] mem auto-init: stack:off, heap alloc:off, heap free:off
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.000000] Memory: 123668K/131072K available (4036K kernel code, 157K rwdata, 620K rodata, 1196K init, 187K bss, 7404K reserved, 0K cma-reserved)
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.000000] SLUB: HWalign=32, Order=0-3, MinObjects=0, CPUs=1, Nodes=1
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.000000] NR_IRQS: 51
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.000000] CPU clock: 550.000 MHz
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.000000] clocksource: MIPS: mask: 0xffffffff max_cycles: 0xffffffff, max_idle_ns: 6950037990 ns
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.000011] sched_clock: 32 bits at 275MHz, resolution 3ns, wraps every 7809031678ns
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.008777] Calibrating delay loop… 273.66 BogoMIPS (lpj=547328)
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.055655] pid_max: default: 32768 minimum: 301
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.061008] Mount-cache hash table entries: 1024 (order: 0, 4096 bytes, linear)
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.069173] Mountpoint-cache hash table entries: 1024 (order: 0, 4096 bytes, linear)
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.083594] clocksource: jiffies: mask: 0xffffffff max_cycles: 0xffffffff, max_idle_ns: 7645041785100000 ns
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.094516] futex hash table entries: 256 (order: -1, 3072 bytes, linear)
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.102175] pinctrl core: initialized pinctrl subsystem
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.109864] NET: Registered protocol family 16
Thu Oct 5 13:44:15 2023 kern.warn kernel: [ 0.148466] gpio-17 (i2c@0): enforced open drain please flag it properly in DT/ACPI DSDT/board file
Thu Oct 5 13:44:15 2023 kern.warn kernel: [ 0.158686] gpio-16 (i2c@0): enforced open drain please flag it properly in DT/ACPI DSDT/board file
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.169132] i2c-gpio i2c@0: using lines 17 (SDA) and 16 (SCL)
Thu Oct 5 13:44:15 2023 kern.warn kernel: [ 0.175923] workqueue: max_active 576 requested for napi_workq is out of range, clamping between 1 and 512
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.191677] clocksource: Switched to clocksource MIPS
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.198771] NET: Registered protocol family 2
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.204013] IP idents hash table entries: 2048 (order: 2, 16384 bytes, linear)
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.213115] tcp_listen_portaddr_hash hash table entries: 512 (order: 0, 4096 bytes, linear)
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.222548] TCP established hash table entries: 1024 (order: 0, 4096 bytes, linear)
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.231126] TCP bind hash table entries: 1024 (order: 0, 4096 bytes, linear)
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.239016] TCP: Hash tables configured (established 1024 bind 1024)
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.246270] UDP hash table entries: 256 (order: 0, 4096 bytes, linear)
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.253625] UDP-Lite hash table entries: 256 (order: 0, 4096 bytes, linear)
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.261761] NET: Registered protocol family 1
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.266701] PCI: CLS 0 bytes, default 32
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.276091] workingset: timestamp_bits=30 max_order=15 bucket_order=0
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.290697] squashfs: version 4.0 (2009/01/31) Phillip Lougher
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.297252] squashfs: patched 4.0 (2020/11/10) Oever Gonzalez
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.303672] jffs2: version 2.2 (NAND) (SUMMARY) (LZMA) (RTIME) (CMODE_PRIORITY) (c) 2001-2006 Red Hat, Inc.
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.333067] pinctrl-single 1804002c.pinmux: 544 pins, size 68
Thu Oct 5 13:44:15 2023 kern.err kernel: [ 0.345763] spi spi0.1: INFO: gpio[3] set up status(0)
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.352566] shift_io@0 enforce active low on chipselect handle
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.374402] spi-nor spi0.0: w25q128 (16384 Kbytes)
Thu Oct 5 13:44:15 2023 kern.notice kernel: [ 0.379829] 5 fixed-partitions partitions found on MTD device spi0.0
Thu Oct 5 13:44:15 2023 kern.notice kernel: [ 0.386925] Creating 5 MTD partitions on “spi0.0”:
Thu Oct 5 13:44:15 2023 kern.notice kernel: [ 0.392298] 0x000000000000-0x000000020000 : “u-boot”
Thu Oct 5 13:44:15 2023 kern.notice kernel: [ 0.399002] 0x000000020000-0x000000030000 : “config”
Thu Oct 5 13:44:15 2023 kern.notice kernel: [ 0.405748] 0x000000030000-0x000000040000 : “art”
Thu Oct 5 13:44:15 2023 kern.notice kernel: [ 0.412260] 0x000000040000-0x000000f70000 : “firmware”
Thu Oct 5 13:44:15 2023 kern.notice kernel: [ 0.423649] 2 tplink-fw partitions found on MTD device firmware
Thu Oct 5 13:44:15 2023 kern.notice kernel: [ 0.430318] Creating 2 MTD partitions on “firmware”:
Thu Oct 5 13:44:15 2023 kern.notice kernel: [ 0.435876] 0x000000000000-0x00000018d843 : “kernel”
Thu Oct 5 13:44:15 2023 kern.notice kernel: [ 0.442593] 0x00000018d844-0x000000f30000 : “rootfs”
Thu Oct 5 13:44:15 2023 kern.notice kernel: [ 0.449247] mtd: device 5 (rootfs) set to be root filesystem
Thu Oct 5 13:44:15 2023 kern.notice kernel: [ 0.458000] 1 squashfs-split partitions found on MTD device rootfs
Thu Oct 5 13:44:15 2023 kern.notice kernel: [ 0.464980] 0x000000bd0000-0x000000f30000 : “rootfs_data”
Thu Oct 5 13:44:15 2023 kern.notice kernel: [ 0.472279] 0x000000f70000-0x000001000000 : “event-log”
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.479772] Serial: 8250/16550 driver, 1 ports, IRQ sharing disabled
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.487902] printk: console [ttyS0] disabled
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.492773] 18020000.uart: ttyS0 at MMIO 0x18020000 (irq = 9, base_baud = 2500000) is a 16550A
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.502429] printk: console [ttyS0] enabled
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.511345] printk: bootconsole [early0] disabled
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 0.527211] 18500000.uart: ttyATH1 at MMIO 0x18500000 (irq = 12, base_baud = 2500000) is a AR933X UART
Thu Oct 5 13:44:15 2023 kern.err kernel: [ 0.876789] ag71xx 19000000.eth: Could not connect to PHY device. Deferring probe.
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 1.525677] switch0: Atheros AR8229 rev. 1 switch registered on mdio.0
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 1.569725] ag71xx 1a000000.eth: connected to PHY at fixed-0:00 [uid=00000000, driver=Generic PHY]
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 1.579792] eth0: Atheros AG71xx at 0xba000000, irq 5, mode: gmii
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 1.586303] i2c /dev entries driver
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 1.599960] NET: Registered protocol family 10
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 1.610622] Segment Routing with IPv6
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 1.614587] NET: Registered protocol family 17
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 1.619567] 8021q: 802.1Q VLAN Support v1.8
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 1.626262] gpio-export gpio-export: 5 gpio(s) exported
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 1.949634] ag71xx 19000000.eth: connected to PHY at mdio.0:1f:04 [uid=004dd042, driver=Generic PHY]
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 1.960263] eth1: Atheros AG71xx at 0xb9000000, irq 4, mode: mii
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 1.971619] VFS: Mounted root (squashfs filesystem) readonly on device 31:5.
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 1.985831] Freeing unused kernel memory: 1196K
Thu Oct 5 13:44:15 2023 kern.warn kernel: [ 1.990467] This architecture does not have kernel memory protection.
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 1.997013] Run /sbin/init as init process
Thu Oct 5 13:44:15 2023 user.info kernel: [ 2.631558] init: Console is alive
Thu Oct 5 13:44:15 2023 user.info kernel: [ 2.635434] init: - watchdog -
Thu Oct 5 13:44:15 2023 user.info kernel: [ 5.204097] kmodloader: loading kernel modules from /etc/modules-boot.d/
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 5.394202] usbcore: registered new interface driver usbfs
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 5.399922] usbcore: registered new interface driver hub
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 5.405455] usbcore: registered new device driver usb
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 5.574321] ehci_hcd: USB 2.0 ‘Enhanced’ Host Controller (EHCI) Driver
Thu Oct 5 13:44:15 2023 kern.notice kernel: [ 5.592615] SCSI subsystem initialized
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 5.604532] ehci-fsl: Freescale EHCI Host controller driver
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 5.613191] ehci-platform: EHCI generic platform driver
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 5.618898] ehci-platform 1b000000.usb: EHCI Host Controller
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 5.624763] ehci-platform 1b000000.usb: new USB bus registered, assigned bus number 1
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 5.632861] ehci-platform 1b000000.usb: irq 3, io mem 0x1b000000
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 5.651699] ehci-platform 1b000000.usb: USB 2.0 started, EHCI 1.00
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 5.659090] hub 1-0:1.0: USB hub found
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 5.663534] hub 1-0:1.0: 1 port detected
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 5.722991] usbcore: registered new interface driver usb-storage
Thu Oct 5 13:44:15 2023 user.info kernel: [ 5.734349] kmodloader: done loading kernel modules from /etc/modules-boot.d/*
Thu Oct 5 13:44:15 2023 user.info kernel: [ 5.752280] init: - preinit -
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 5.979579] usb 1-1: new high-speed USB device number 2 using ehci-platform
Thu Oct 5 13:44:15 2023 kern.notice kernel: [ 6.275281] random: procd: uninitialized urandom read (4 bytes read)
Thu Oct 5 13:44:15 2023 kern.notice kernel: [ 7.560814] random: jshn: uninitialized urandom read (4 bytes read)
Thu Oct 5 13:44:15 2023 kern.notice kernel: [ 7.660837] random: jshn: uninitialized urandom read (4 bytes read)
Thu Oct 5 13:44:15 2023 user.info kernel: [ 7.868134] mount_root: loading kmods from internal overlay
Thu Oct 5 13:44:15 2023 user.info kernel: [ 7.988071] kmodloader: loading kernel modules from //etc/modules-boot.d/*
Thu Oct 5 13:44:15 2023 user.info kernel: [ 7.997331] kmodloader: done loading kernel modules from //etc/modules-boot.d/*
Thu Oct 5 13:44:15 2023 kern.notice kernel: [ 8.755813] jffs2: notice: (614) jffs2_build_xattr_subsystem: complete building xattr subsystem, 39 of xdatum (35 unchecked, 3 orphan) and 51 of xref (3 dead, 0 orphan) found.
Thu Oct 5 13:44:15 2023 user.info kernel: [ 8.772618] block: attempting to load /tmp/jffs_cfg/upper/etc/config/fstab
Thu Oct 5 13:44:15 2023 user.info kernel: [ 8.791854] block: extroot: not configured
Thu Oct 5 13:44:15 2023 kern.notice kernel: [ 8.865521] jffs2: notice: (612) jffs2_build_xattr_subsystem: complete building xattr subsystem, 39 of xdatum (35 unchecked, 3 orphan) and 51 of xref (3 dead, 0 orphan) found.
Thu Oct 5 13:44:15 2023 user.info kernel: [ 9.401554] block: attempting to load /tmp/jffs_cfg/upper/etc/config/fstab
Thu Oct 5 13:44:15 2023 user.info kernel: [ 9.420097] block: extroot: not configured
Thu Oct 5 13:44:15 2023 user.info kernel: [ 9.425754] mount_root: switching to jffs2 overlay
Thu Oct 5 13:44:15 2023 kern.warn kernel: [ 9.436301] overlayfs: upper fs does not support tmpfile.
Thu Oct 5 13:44:15 2023 user.warn kernel: [ 9.447202] urandom-seed: Seeding with /etc/urandom.seed
Thu Oct 5 13:44:15 2023 kern.notice kernel: [ 9.651955] random: mctl: uninitialized urandom read (4 bytes read)
Thu Oct 5 13:44:15 2023 user.info kernel: [ 9.852305] procd: - early -
Thu Oct 5 13:44:15 2023 user.info kernel: [ 9.855368] procd: - watchdog -
Thu Oct 5 13:44:15 2023 kern.notice kernel: [ 10.216863] random: jshn: uninitialized urandom read (4 bytes read)
Thu Oct 5 13:44:15 2023 user.info kernel: [ 10.499174] procd: - watchdog -
Thu Oct 5 13:44:15 2023 user.info kernel: [ 10.517109] procd: - ubus -
Thu Oct 5 13:44:15 2023 kern.notice kernel: [ 10.549450] random: jshn: uninitialized urandom read (4 bytes read)
Thu Oct 5 13:44:15 2023 kern.notice kernel: [ 10.655913] random: ubusd: uninitialized urandom read (4 bytes read)
Thu Oct 5 13:44:15 2023 kern.notice kernel: [ 10.676388] random: ubusd: uninitialized urandom read (4 bytes read)
Thu Oct 5 13:44:15 2023 kern.notice kernel: [ 10.688419] random: ubusd: uninitialized urandom read (4 bytes read)
Thu Oct 5 13:44:15 2023 user.info kernel: [ 10.721034] procd: - init -
Thu Oct 5 13:44:15 2023 kern.notice kernel: [ 12.287856] random: jshn: uninitialized urandom read (4 bytes read)
Thu Oct 5 13:44:15 2023 user.info kernel: [ 13.307872] urngd: v1.0.2 started.
Thu Oct 5 13:44:15 2023 kern.notice kernel: [ 13.685905] random: crng init done
Thu Oct 5 13:44:15 2023 kern.notice kernel: [ 13.689428] random: 28 urandom warning(s) missed due to ratelimiting
Thu Oct 5 13:44:15 2023 kern.notice kernel: [ 13.704819] jffs2: notice: (820) jffs2_build_xattr_subsystem: complete building xattr subsystem, 0 of xdatum (0 unchecked, 0 orphan) and 0 of xref (0 dead, 0 orphan) found.
Thu Oct 5 13:44:15 2023 user.info kernel: [ 14.199288] kmodloader: loading kernel modules from /etc/modules.d/*
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 14.415169] ntfs: driver 2.1.32 [Flags: R/O MODULE].
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 14.442882] NET: Registered protocol family 15
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 14.456534] Initializing XFRM netlink socket
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 14.469230] tun: Universal TUN/TAP device driver, 1.6
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 14.559140] l2tp_core: L2TP core driver, V2.0
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 14.573739] l2tp_netlink: L2TP netlink interface
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 14.591287] sit: IPv6, IPv4 and MPLS over IPv4 tunneling driver
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 14.625700] l2tp_eth: L2TP ethernet pseudowire support (L2TPv3)
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 14.635011] l2tp_ip: L2TP IP encapsulation support (L2TPv3)
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 14.658099] l2tp_ip6: L2TP IP encapsulation support for IPv6 (L2TPv3)
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 14.745611] gre: GRE over IPv4 demultiplexor driver
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 14.770844] ip_gre: GRE over IPv4 tunneling driver
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 14.825254] ip6_gre: GRE over IPv6 tunneling driver
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 15.079779] fuse: init (API version 7.31)
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 15.213091] usbcore: registered new interface driver cdc_acm
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 15.218900] cdc_acm: USB Abstract Control Model driver for USB modems and ISDN adapters
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 15.246524] usbcore: registered new interface driver cdc_wdm
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 15.273442] Loading modules backported from Linux version v5.10.68-0-g4d8524048a35
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 15.281188] Backport generated by backports.git v5.10.68-1-0-ga4f9ba32
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 15.499996] mcp3021 0-004d: Scanning address range.
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 15.720195] usbcore: registered new interface driver usblp
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 15.784123] usbcore: registered new interface driver usbserial_generic
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 15.790939] usbserial: USB Serial support registered for generic
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 15.916931] xt_time: kernel timezone is -0000
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 15.941879] usbcore: registered new interface driver ark3116
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 15.947819] usbserial: USB Serial support registered for ark3116
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 15.997822] usbcore: registered new interface driver belkin_sa
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 16.003952] usbserial: USB Serial support registered for Belkin / Peracom / GoHubs USB Serial Adapter
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 16.286693] usbcore: registered new interface driver ch341
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 16.292448] usbserial: USB Serial support registered for ch341-uart
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 16.304466] usbcore: registered new interface driver cp210x
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 16.310298] usbserial: USB Serial support registered for cp210x
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 16.321151] usbcore: registered new interface driver cypress_m8
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 16.327354] usbserial: USB Serial support registered for DeLorme Earthmate USB
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 16.334844] usbserial: USB Serial support registered for HID->COM RS232 Adapter
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 16.342413] usbserial: USB Serial support registered for Nokia CA-42 V2 Adapter
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 16.362186] usbcore: registered new interface driver ftdi_sio
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 16.368230] usbserial: USB Serial support registered for FTDI USB Serial Device
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 16.681066] usbcore: registered new interface driver pl2303
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 16.686925] usbserial: USB Serial support registered for pl2303
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 16.701370] PPP generic driver version 2.4.2
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 16.709021] PPP MPPE Compression module registered
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 16.717402] NET: Registered protocol family 24
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 16.724913] PPTP driver version 0.8.5
Thu Oct 5 13:44:15 2023 kern.warn kernel: [ 16.737674] qmi_wwan: probe of 1-1:1.4 failed with error -22
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 16.746166] qmi_wwan 1-1:1.5: cdc-wdm0: USB WDM device
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 16.761097] qmi_wwan 1-1:1.5 wwan0: register ‘qmi_wwan’ at usb-1b000000.usb-1, WWAN/QMI device, 3e:cb:50:65:35:66
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 16.771855] usbcore: registered new interface driver qmi_wwan
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 16.824489] wireguard: WireGuard 1.0.0 loaded. See www.wireguard.com for information.
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 16.832495] wireguard: Copyright (C) 2015-2019 Jason A. Donenfeld Jason@zx2c4.com. All Rights Reserved.
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 17.172085] l2tp_ppp: PPPoL2TP kernel driver, V2.0
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 17.195874] usbcore: registered new interface driver option
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 17.201696] usbserial: USB Serial support registered for GSM modem (1-port)
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 17.209312] option 1-1:1.0: GSM modem (1-port) converter detected
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 17.215955] usb 1-1: GSM modem (1-port) converter now attached to ttyUSB0
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 17.223359] option 1-1:1.1: GSM modem (1-port) converter detected
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 17.229989] usb 1-1: GSM modem (1-port) converter now attached to ttyUSB1
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 17.237383] option 1-1:1.2: GSM modem (1-port) converter detected
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 17.244043] usb 1-1: GSM modem (1-port) converter now attached to ttyUSB2
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 17.251452] option 1-1:1.3: GSM modem (1-port) converter detected
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 17.258088] usb 1-1: GSM modem (1-port) converter now attached to ttyUSB3
Thu Oct 5 13:44:15 2023 kern.debug kernel: [ 17.408238] ath: EEPROM regdomain sanitized
Thu Oct 5 13:44:15 2023 kern.debug kernel: [ 17.408252] ath: EEPROM regdomain: 0x64
Thu Oct 5 13:44:15 2023 kern.debug kernel: [ 17.408257] ath: EEPROM indicates we should expect a direct regpair map
Thu Oct 5 13:44:15 2023 kern.debug kernel: [ 17.408284] ath: Country alpha2 being used: 00
Thu Oct 5 13:44:15 2023 kern.debug kernel: [ 17.408289] ath: Regpair used: 0x64
Thu Oct 5 13:44:15 2023 kern.debug kernel: [ 17.422150] ieee80211 phy0: Selected rate control algorithm ‘minstrel_ht’
Thu Oct 5 13:44:15 2023 kern.info kernel: [ 17.424920] ieee80211 phy0: Atheros AR9340 Rev:2 mem=0xb8100000, irq=13
Thu Oct 5 13:44:15 2023 user.info kernel: [ 17.460627] kmodloader: done loading kernel modules from /etc/modules.d/*
Thu Oct 5 13:44:18 2023 user.notice : Added device handler type: bonding
Thu Oct 5 13:44:18 2023 user.notice : Added device handler type: 8021ad
Thu Oct 5 13:44:18 2023 user.notice : Added device handler type: 8021q
Thu Oct 5 13:44:18 2023 user.notice : Added device handler type: macvlan
Thu Oct 5 13:44:18 2023 user.notice : Added device handler type: veth
Thu Oct 5 13:44:18 2023 user.notice : Added device handler type: bridge
Thu Oct 5 13:44:18 2023 user.notice : Added device handler type: Network device
Thu Oct 5 13:44:18 2023 user.notice : Added device handler type: tunnel
Thu Oct 5 13:44:20 2023 user.notice dnsmasq: DNS rebinding protection is active, will discard upstream RFC1918 responses!
Thu Oct 5 13:44:20 2023 user.notice dnsmasq: Allowing 127.0.0.0/8 responses
Thu Oct 5 13:44:21 2023 daemon.info dnsmasq[1938]: Connected to system UBus
Thu Oct 5 13:44:21 2023 daemon.info dnsmasq[1938]: started, version 2.85 cachesize 150
Thu Oct 5 13:44:21 2023 daemon.info dnsmasq[1938]: compile time options: IPv6 GNU-getopt no-DBus UBus no-i18n no-regex no-IDN DHCP no-DHCPv6 no-Lua TFTP no-conntrack no-ipset no-auth no-cryptohash no-DNSSEC no-ID loop-detect inotify dumpfile
Thu Oct 5 13:44:21 2023 daemon.info dnsmasq[1938]: UBus support enabled: connected to system bus
Thu Oct 5 13:44:21 2023 daemon.info dnsmasq[1938]: using only locally-known addresses for domain test
Thu Oct 5 13:44:21 2023 daemon.info dnsmasq[1938]: using only locally-known addresses for domain onion
Thu Oct 5 13:44:21 2023 daemon.info dnsmasq[1938]: using only locally-known addresses for domain localhost
Thu Oct 5 13:44:21 2023 daemon.info dnsmasq[1938]: using only locally-known addresses for domain local
Thu Oct 5 13:44:21 2023 daemon.info dnsmasq[1938]: using only locally-known addresses for domain invalid
Thu Oct 5 13:44:21 2023 daemon.info dnsmasq[1938]: using only locally-known addresses for domain bind
Thu Oct 5 13:44:21 2023 daemon.info dnsmasq[1938]: using only locally-known addresses for domain lan
Thu Oct 5 13:44:21 2023 daemon.warn dnsmasq[1938]: no servers found in /tmp/resolv.conf.d/resolv.conf.auto, will retry
Thu Oct 5 13:44:21 2023 daemon.info dnsmasq[1938]: read /etc/hosts - 1 addresses
Thu Oct 5 13:44:21 2023 daemon.info dnsmasq[1938]: read /tmp/hosts/dhcp.cfg01411c - 0 addresses
Thu Oct 5 13:44:24 2023 daemon.notice wpa_supplicant[1994]: Successfully initialized wpa_supplicant
Thu Oct 5 13:44:26 2023 daemon.info gsmd[2107]: gsmd-ng init
Thu Oct 5 13:44:26 2023 daemon.info gsmd[2107]: gsmd-ng canary build git#ef0afca924
Thu Oct 5 13:44:26 2023 daemon.info gsmd[2107]:
Thu Oct 5 13:44:26 2023 daemon.info gsmd[2107]: Log compression support: no
Thu Oct 5 13:44:26 2023 daemon.info gsmd[2107]: Baseband feature support: no
Thu Oct 5 13:44:26 2023 daemon.info gsmd[2107]:
Thu Oct 5 13:44:26 2023 daemon.info gsmd[2107]: gsmd-ng running
Thu Oct 5 13:44:27 2023 user.notice /bin/trigger_vuci_routes_reload: vuci reload_routes triggered
Thu Oct 5 13:44:35 2023 daemon.info mobifd: [gsm.modem0] Initializing modem. Please wait.
Thu Oct 5 13:44:38 2023 daemon.warn netifd: You have delegated IPv6-prefixes but haven’t assigned them to any interface. Did you forget to set option ip6assign on your lan-interfaces?
Thu Oct 5 13:44:39 2023 kern.info kernel: [ 47.698576] eth0: link up (1000Mbps/Full duplex)
Thu Oct 5 13:44:39 2023 kern.info kernel: [ 47.736074] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
Thu Oct 5 13:44:39 2023 kern.info kernel: [ 47.772147] br-lan: port 1(eth0.1) entered blocking state
Thu Oct 5 13:44:39 2023 kern.info kernel: [ 47.777704] br-lan: port 1(eth0.1) entered disabled state
Thu Oct 5 13:44:39 2023 kern.info kernel: [ 47.783598] device eth0.1 entered promiscuous mode
Thu Oct 5 13:44:39 2023 kern.info kernel: [ 47.788525] device eth0 entered promiscuous mode
Thu Oct 5 13:44:39 2023 kern.info kernel: [ 47.914482] br-lan: port 1(eth0.1) entered blocking state
Thu Oct 5 13:44:39 2023 kern.info kernel: [ 47.920041] br-lan: port 1(eth0.1) entered forwarding state
Thu Oct 5 13:44:39 2023 daemon.notice netifd: Interface ‘lan’ is enabled
Thu Oct 5 13:44:39 2023 daemon.notice netifd: Interface ‘lan’ is setting up now
Thu Oct 5 13:44:40 2023 daemon.notice netifd: Interface ‘lan’ is now up
Thu Oct 5 13:44:40 2023 daemon.notice netifd: bridge ‘br-lan’ link is up
Thu Oct 5 13:44:40 2023 daemon.notice netifd: Interface ‘lan’ has link connectivity
Thu Oct 5 13:44:40 2023 daemon.notice netifd: Interface ‘loopback’ is enabled
Thu Oct 5 13:44:40 2023 daemon.notice netifd: Interface ‘loopback’ is setting up now
Thu Oct 5 13:44:40 2023 daemon.notice netifd: Interface ‘loopback’ is now up
Thu Oct 5 13:44:40 2023 daemon.notice netifd: Interface ‘wan’ is enabled
Thu Oct 5 13:44:40 2023 daemon.notice netifd: Network device ‘eth0’ link is up
Thu Oct 5 13:44:40 2023 daemon.notice netifd: VLAN ‘eth0.1’ link is up
Thu Oct 5 13:44:40 2023 daemon.notice netifd: Network device ‘lo’ link is up
Thu Oct 5 13:44:40 2023 daemon.notice netifd: Interface ‘loopback’ has link connectivity
Thu Oct 5 13:44:40 2023 kern.info kernel: [ 48.682255] IPv6: ADDRCONF(NETDEV_CHANGE): br-lan: link becomes ready
Thu Oct 5 13:44:42 2023 authpriv.info dropbear[2579]: Not backgrounding
Thu Oct 5 13:44:46 2023 user.warn mwan3-hotplug[2497]: hotplug called on lan before mwan3 has been set up
Thu Oct 5 13:44:47 2023 kern.debug kernel: [ 55.515878] ath: EEPROM regdomain: 0x8348
Thu Oct 5 13:44:47 2023 kern.debug kernel: [ 55.519990] ath: EEPROM indicates we should expect a country code
Thu Oct 5 13:44:47 2023 kern.debug kernel: [ 55.526203] ath: doing EEPROM country->regdmn map search
Thu Oct 5 13:44:47 2023 kern.debug kernel: [ 55.531607] ath: country maps to regdmn code: 0x3a
Thu Oct 5 13:44:47 2023 kern.debug kernel: [ 55.536481] ath: Country alpha2 being used: US
Thu Oct 5 13:44:47 2023 kern.debug kernel: [ 55.541002] ath: Regpair used: 0x3a
Thu Oct 5 13:44:47 2023 kern.debug kernel: [ 55.544559] ath: regdomain 0x8348 dynamically updated by user
Thu Oct 5 13:44:48 2023 daemon.notice netifd: Wireless device ‘radio0’ is now up
Thu Oct 5 13:44:49 2023 user.notice firewall: Reloading firewall due to ifup of lan (br-lan)
Thu Oct 5 13:44:52 2023 kern.notice Port link state of port CPU/WiFi changed to UP
Thu Oct 5 13:44:52 2023 kern.notice Port speed for port CPU/WiFi changed to 1000 baseT
Thu Oct 5 13:44:52 2023 kern.notice Port link state of port LAN1 changed to UP
Thu Oct 5 13:44:52 2023 kern.notice Port speed for port LAN1 changed to 100 baseT
Thu Oct 5 13:44:52 2023 daemon.info dnsmasq[1938]: exiting on receipt of SIGTERM
Thu Oct 5 13:44:53 2023 daemon.info dnsmasq[3202]: Connected to system UBus
Thu Oct 5 13:44:53 2023 daemon.info dnsmasq[3202]: started, version 2.85 cachesize 150
Thu Oct 5 13:44:53 2023 daemon.info dnsmasq[3202]: compile time options: IPv6 GNU-getopt no-DBus UBus no-i18n no-regex no-IDN DHCP no-DHCPv6 no-Lua TFTP no-conntrack no-ipset no-auth no-cryptohash no-DNSSEC no-ID loop-detect inotify dumpfile

AndzejJ · October 5, 2023, 1:08pm

Hello,

The logs do not indicate any SIM card issues.

Where is the device placed?

For testing, would it be possible for you to try placing a piece of paper or tape on the SIM card to increase its thickness (avoid placing it over the chip)? This might help address any potential issues with the SIM card losing contact.

Kind Regards,

Aleksander.1 · October 10, 2023, 5:36am

Hi,

it’s placed on a wall, but we had it laying down for a few days but its the same issue, even with tape behinde the sim-card. works fine for some hourse and then stops working…sim card not innserted

Aleksander.1 · October 10, 2023, 6:27am

can this me a issus even on the newest firmware?

AndzejJ · October 10, 2023, 12:11pm

Hello,

No, I do not think that this is related. You are having SIM card detection issues.

The logs you have posted do not contain much information about the mobile issues. Would it be possible for you to access System logs again after the issue occurs and copy the logs from around the time when the connection is lost?

There was a new firmware released, could you try updating to see if it makes any difference in your case? Make sure to update with ‘keep settings’ disabled to avoid other issues. For RUT950, the firmware can be downloaded from here.

Also, what is the firmware version of the internal modem? You can find it in Status → System under ‘Internal modem’.

Kind Regards,

roberttz · October 13, 2023, 11:46am

Hello,
I suggest you to upgrade the firmware to the latest available and released a few days ago RutOS 7.5, because I saw in the Changelog fixes that might be important to you with detection SIM card and potentially fixes for other issues related to the topic.

Some of the changes I saw:

Ability to unblock SIM card and insert SIM PIN in Overview page
Serving cell information is not returned anymore when SIM card is not inserted
Fixed carrier aggregation information when no connection is made or SIM card is not inserted
Fixed WebUI showing mobile connection when no SIM card is inserted

Then try to check again if something changes.

Kind Regards.

system · October 17, 2023, 1:51pm

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