I upgraded to 00.07.04.3 and after that when I try to login over HTTP, then I get the message failed to load menu data.
Tried restore factory defaults, but didn’t help.
I am able to connect through winscp and putty.
Hello,
Could you login to your device via SSH and share the screenshot of the output of the following command:
- hexdump -C /dev/mtd1
Best regards,
Same problem here. I just upgraded from a 6.x version and cannot login anymore. I twill fail with “failed to load menu” error. I also noticed that the admin page includes external files from jsdelivr.net, which is bad if you are offline?!
The hexdump output for me is:
root@Teltonika:~# hexdump -C /dev/mtd1
00000000 00 1e 42 2c 54 35 ff ff ff ff ff ff ff ff ff ff |..B,T5..........|
00000010 52 55 54 39 35 35 56 30 33 58 58 58 ff ff ff ff |RUT955V03XXX....|
00000020 30 31 32 33 34 35 36 37 ff ff ff ff ff ff ff ff |01234567........|
00000030 31 31 30 37 31 38 37 31 32 34 ff ff ff ff ff ff |1107187124......|
00000040 30 30 38 37 ff ff ff ff ff ff ff ff ff ff ff ff |0087............|
00000050 31 37 31 34 ff ff ff ff ff ff ff ff ff ff ff ff |1714............|
00000060 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff |................|
00000070 36 38 35 37 ff ff ff ff ff ff ff ff ff ff ff ff |6857............|
00000080 32 37 34 38 30 36 30 30 ff ff ff ff ff ff ff ff |27480600........|
00000090 46 68 34 30 47 65 42 6e ff ff ff ff ff ff ff ff |Fh40GeBn........|
000000a0 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff |................|
*
00010000
root@Teltonika:~#
[EDIT]: I have a RUT955 and its firmware RUT9_R_00.07.04.4
same problem here with a RUT 950
@AndzejJ we wanted to do a call, but with the new forum here, I´m unable to contact you…
I downgraded to RUT9_R_00.07.04.3 (current factory version) via ssh “sysupgrade” command. Which fixed the issue for me.
So my current assumption is that the new point release has some major blocking bug.
[EDIT]: I just realized that the original post is about that kind of bug with that .3 version. Sorry for kind of highjacking that thread. But its at least some additional information. Maybe its the process of doing another minor up- or downgrade which will fix the issue. Unfortunately I cannot test another upgrade to .4 now, but it may be worth it for someone still having trouble.
I went back to several previous versions. None of them did solve my issue.
The hexdump from my device does not contain any product identification, like yours has, so I expect this to be my issue.
Is there a way to get my device operational again?
@Sigismundus
Were you able to have a look at the screenshot, or do I have to provide it in a different manner?
00000000 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff |…|
*
00000070 32 30 35 32 ff ff ff ff ff ff ff ff ff ff ff ff |2052…|
00000080 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff |…|
*
00010000
Same thing here. On upgrade to RUT9_R_00.07.04.4 I was unable to login via web. Would get an XMLHttpRequest timeout at 5s and the web gui would give up. Was able to login via ssh and kick off a downgrade to the .3 point release.
Echoing what was said that loading javascript from an external website is not the best as this kinda device will get accessed without an internet connection from time to time.
Hello,
In order to resolve the issue that you are currently experiencing, additional provision of confidential details is required. Hence, it is recommended that you reach out to your designated sales manager or the reseller from whom you acquired the device in question. They will be able to assist you in addressing this matter more effectively.
Kind Regards,