RUT360 hangs when sending SMS to nonexistent number

[soonik]

Hello,
RUT360 hangs for five minutes when I try to send SMS with SMS gateway using http request to nonexistent telephone number.
Example correct is 00 385 99123456, but when you try to send to 00 358 99123456 then for five minutes you can’t use sms, and gui slows down.

Firmware both are up to date:
RUT36X_R_00.07.09.3
Firmware build date
2024-09-26 09:24:09
Internal modem firmware version
EG06ELAR04A07M4G
Kernel version
5.4.279

somebody has some idea?

Thanks

[Marija]

Hello,

Please let me know if the issue still persists with the 7.09.4 firmware. You can download it from here.

Additionally, after sending an SMS to a wrong phone number, please log in to the WebUI, navigate to System → Maintenance → Troubleshoot, and check the System log. You may find the cause of the issue there.

Let me know how it goes!

Best regards,

[soonik]

New firmware for modem EG06ELAR04A07M4G and system RUT36X_R_00.07.09.3.
Same problem.
In system log there is no error message that something went wrong. There is info only for “correct” number.
“Bad SMS” was sent at 08:49:06

---------- system.log-----

Wed Oct 9 08:44:31 2024 daemon.info dnsmasq[2031]: using only locally-known addresses for lan
Wed Oct 9 08:44:32 2024 daemon.info mobifd: Connection setup completed for ‘mob1s1a1’
Wed Oct 9 08:44:32 2024 daemon.info mobifd: Connection setup completed for modem: ‘gsm.modem0’
Wed Oct 9 08:44:35 2024 daemon.info dnsmasq[2031]: read /etc/hosts - 12 names
Wed Oct 9 08:44:35 2024 daemon.info dnsmasq[2031]: read /tmp/hosts/dhcp.cfg01411c - 0 names
Wed Oct 9 08:44:37 2024 user.notice firewall: Reloading firewall due to ifup of mob1s1a1_4 (qmimux0)
Wed Oct 9 08:44:41 2024 daemon.info dnsmasq[2031]: read /etc/hosts - 12 names
Wed Oct 9 08:44:41 2024 daemon.info dnsmasq[2031]: read /tmp/hosts/dhcp.cfg01411c - 0 names
Wed Oct 9 08:44:42 2024 kern.info Mobile data connected (internal modem)
Wed Oct 9 08:44:42 2024 kern.info Joined LTE network (internal modem)
Wed Oct 9 08:44:42 2024 kern.info Connected to HT HR HT HR operator (internal modem)
Wed Oct 9 08:48:44 2024 daemon.debug sms_send: Calling ‘sms_send’ handler
Wed Oct 9 08:48:45 2024 daemon.info gsmd[2300]: SMS was sent to: 385xxxxxxxxx
Wed Oct 9 08:48:45 2024 kern.info kernel: Sent 1 PDUs to 385xxxxxxxxx
Wed Oct 9 08:49:06 2024 daemon.debug sms_send: Calling ‘sms_send’ handler
Wed Oct 9 08:51:39 2024 daemon.debug sms_send: Calling ‘sms_send’ handler
Wed Oct 9 08:56:51 2024 daemon.debug sms_send: Calling ‘sms_send’ handler
Wed Oct 9 08:56:52 2024 daemon.info gsmd[2300]: SMS was sent to: 385xxxxxxxxx
Wed Oct 9 08:56:52 2024 kern.info kernel: Sent 1 PDUs to 385xxxxxxxxx
Wed Oct 9 09:05:59 2024 daemon.debug sms_send: Calling ‘sms_send’ handler
Wed Oct 9 09:06:00 2024 daemon.info gsmd[2300]: SMS was sent to: 385xxxxxxxxx
Wed Oct 9 09:06:00 2024 kern.info kernel: Sent 1 PDUs to 385xxxxxxxxx

---

[Marija]

Hello,

I have sent you a form to fill out. Once completed, I will contact you privately regarding this issue. Please use “9656” as the ticket ID.

Best regards,