RUT360 disconnected

Hello, after a FW upgrade via WebUI to latest build on my RUT360 the router refuse to connect to provider Vodafone. i see it is registered but i do not get IP-adress so no Internet. if SIM card is inserted in Moble it works fine. how come?? FW applied RUT36X_R_00.07.08.01_WEBUI even downgrade did not help. also checked APN as be live.vodafone.com so NO auto APN. also checked via putty /etc/config/network which is :
config interface ‘mob1s1a1’
option proto ‘wwan’
option modem ‘1-1’
option metric ‘3’
option sim ‘1’
option dhcpv6 ‘0’
option pdptype ‘ipv4v6’
option method ‘nat’
option area_type ‘wan’
option auto_apn ‘0’
option delegate ‘1’
option force_link ‘0’
option apn ‘live.vodafone.com
option force_apn ‘32’

Does anyone has an idea why? How? as tis RUT360 was working all fine for more then 2 years. so …

Did also installed extra package APN database from version 07.08.02 as be latest on website

Extra info about SSID it is registred but not connected to Vodafone network

Hi Rufus0871,

Welcome to Teltonika Networks Community!

Can you change PDP type to IPv4? It can be seen in mob1s1a1 interface → General Settings. Access device CLI and run gsmctl -Q command to restart modem connection. After restart, run logread and share your logfiles here. Make sure to blur/hide any sensitive information from log file. Check if data connection will show Connected. If firmware is on 7.07.3, is mobile working by default?

Let me know any updates.

Regards,

Thanks for the help much appriciated but still NO luck

the change to IPv4 did do nothing
restart of the modem also no change
this is the readlog otput :

Fri Aug 16 14:38:36 2024 daemon.notice hostapd: wlan0-1: EAPOL-4WAY-HS-COMPLETED ec:fa:bc:2c:68:79
Fri Aug 16 14:38:36 2024 daemon.info dnsmasq-dhcp[1963]: DHCPDISCOVER(br-lan) ec:fa:bc:2c:68:79
Fri Aug 16 14:38:36 2024 daemon.info dnsmasq-dhcp[1963]: DHCPOFFER(br-lan) 192.168.1.149 ec:fa:bc:2c:68:79
Fri Aug 16 14:38:36 2024 daemon.info dnsmasq-dhcp[1963]: DHCPREQUEST(br-lan) 192.168.1.149 ec:fa:bc:2c:68:79
Fri Aug 16 14:38:36 2024 daemon.info dnsmasq-dhcp[1963]: DHCPACK(br-lan) 192.168.1.149 ec:fa:bc:2c:68:79 ESP_2C6879
Fri Aug 16 14:39:47 2024 daemon.notice hostapd: wlan0-1: AP-STA-DISCONNECTED ec:fa:bc:2c:68:79
Fri Aug 16 14:39:47 2024 kern.notice EP_T5_2G: WiFi client disconnected: EC:FA:BC:2C:68:79
Fri Aug 16 14:39:47 2024 daemon.info hostapd: wlan0-1: STA ec:fa:bc:2c:68:79 IEEE 802.11: disassociated
Fri Aug 16 14:39:48 2024 daemon.info hostapd: wlan0-1: STA ec:fa:bc:2c:68:79 IEEE 802.11: deauthenticated due to inactivity (timer DEAUTH/REMOVE)
Fri Aug 16 14:39:48 2024 daemon.info hostapd: wlan0-1: STA ec:fa:bc:2c:68:79 IEEE 802.11: authenticated
Fri Aug 16 14:39:48 2024 daemon.info hostapd: wlan0-1: STA ec:fa:bc:2c:68:79 IEEE 802.11: associated (aid 1)
Fri Aug 16 14:39:48 2024 daemon.notice hostapd: wlan0-1: AP-STA-CONNECTED ec:fa:bc:2c:68:79 auth_alg=open
Fri Aug 16 14:39:48 2024 kern.notice EP_T5_2G: WiFi client connected: EC:FA:BC:2C:68:79
Fri Aug 16 14:39:48 2024 daemon.info hostapd: wlan0-1: STA ec:fa:bc:2c:68:79 RADIUS: starting accounting session 83D0DC63FAF7FCC8
Fri Aug 16 14:39:48 2024 daemon.info hostapd: wlan0-1: STA ec:fa:bc:2c:68:79 WPA: pairwise key handshake completed (RSN)
Fri Aug 16 14:39:48 2024 daemon.notice hostapd: wlan0-1: EAPOL-4WAY-HS-COMPLETED ec:fa:bc:2c:68:79
Fri Aug 16 14:39:48 2024 daemon.info dnsmasq-dhcp[1963]: DHCPDISCOVER(br-lan) ec:fa:bc:2c:68:79
Fri Aug 16 14:39:48 2024 daemon.info dnsmasq-dhcp[1963]: DHCPOFFER(br-lan) 192.168.1.149 ec:fa:bc:2c:68:79
Fri Aug 16 14:39:48 2024 daemon.info dnsmasq-dhcp[1963]: DHCPREQUEST(br-lan) 192.168.1.149 ec:fa:bc:2c:68:79
Fri Aug 16 14:39:48 2024 daemon.info dnsmasq-dhcp[1963]: DHCPACK(br-lan) 192.168.1.149 ec:fa:bc:2c:68:79 ESP_2C6879
Fri Aug 16 14:40:59 2024 daemon.notice hostapd: wlan0-1: AP-STA-DISCONNECTED ec:fa:bc:2c:68:79
Fri Aug 16 14:40:59 2024 kern.notice EP_T5_2G: WiFi client disconnected: EC:FA:BC:2C:68:79
Fri Aug 16 14:40:59 2024 daemon.info hostapd: wlan0-1: STA ec:fa:bc:2c:68:79 IEEE 802.11: disassociated
Fri Aug 16 14:41:00 2024 daemon.info hostapd: wlan0-1: STA ec:fa:bc:2c:68:79 IEEE 802.11: deauthenticated due to inactivity (timer DEAUTH/REMOVE)
Fri Aug 16 14:41:00 2024 daemon.info hostapd: wlan0-1: STA ec:fa:bc:2c:68:79 IEEE 802.11: authenticated
Fri Aug 16 14:41:00 2024 daemon.info hostapd: wlan0-1: STA ec:fa:bc:2c:68:79 IEEE 802.11: associated (aid 1)
Fri Aug 16 14:41:00 2024 daemon.notice hostapd: wlan0-1: AP-STA-CONNECTED ec:fa:bc:2c:68:79 auth_alg=open
Fri Aug 16 14:41:00 2024 kern.notice EP_T5_2G: WiFi client connected: EC:FA:BC:2C:68:79
Fri Aug 16 14:41:00 2024 daemon.info hostapd: wlan0-1: STA ec:fa:bc:2c:68:79 RADIUS: starting accounting session 8069D05A3026834F
Fri Aug 16 14:41:00 2024 daemon.info hostapd: wlan0-1: STA ec:fa:bc:2c:68:79 WPA: pairwise key handshake completed (RSN)
Fri Aug 16 14:41:00 2024 daemon.notice hostapd: wlan0-1: EAPOL-4WAY-HS-COMPLETED ec:fa:bc:2c:68:79
Fri Aug 16 14:41:00 2024 daemon.info dnsmasq-dhcp[1963]: DHCPDISCOVER(br-lan) ec:fa:bc:2c:68:79
Fri Aug 16 14:41:00 2024 daemon.info dnsmasq-dhcp[1963]: DHCPOFFER(br-lan) 192.168.1.149 ec:fa:bc:2c:68:79
Fri Aug 16 14:41:00 2024 daemon.info dnsmasq-dhcp[1963]: DHCPREQUEST(br-lan) 192.168.1.149 ec:fa:bc:2c:68:79
Fri Aug 16 14:41:00 2024 daemon.info dnsmasq-dhcp[1963]: DHCPACK(br-lan) 192.168.1.149 ec:fa:bc:2c:68:79 ESP_2C6879
Fri Aug 16 14:41:01 2024 kern.notice Password auth succeeded for root on CLI (pts/0) from 192.168.1.138
Fri Aug 16 14:42:11 2024 daemon.notice hostapd: wlan0-1: AP-STA-DISCONNECTED ec:fa:bc:2c:68:79
Fri Aug 16 14:42:11 2024 kern.notice EP_T5_2G: WiFi client disconnected: EC:FA:BC:2C:68:79
Fri Aug 16 14:42:11 2024 daemon.info hostapd: wlan0-1: STA ec:fa:bc:2c:68:79 IEEE 802.11: disassociated
Fri Aug 16 14:42:12 2024 daemon.info hostapd: wlan0-1: STA ec:fa:bc:2c:68:79 IEEE 802.11: deauthenticated due to inactivity (timer DEAUTH/REMOVE)
Fri Aug 16 14:42:12 2024 daemon.info hostapd: wlan0-1: STA ec:fa:bc:2c:68:79 IEEE 802.11: authenticated
Fri Aug 16 14:42:12 2024 daemon.info hostapd: wlan0-1: STA ec:fa:bc:2c:68:79 IEEE 802.11: associated (aid 1)
Fri Aug 16 14:42:12 2024 daemon.notice hostapd: wlan0-1: AP-STA-CONNECTED ec:fa:bc:2c:68:79 auth_alg=open
Fri Aug 16 14:42:12 2024 kern.notice EP_T5_2G: WiFi client connected: EC:FA:BC:2C:68:79
Fri Aug 16 14:42:12 2024 daemon.info hostapd: wlan0-1: STA ec:fa:bc:2c:68:79 RADIUS: starting accounting session 99BC82F207F8B659
Fri Aug 16 14:42:12 2024 daemon.info hostapd: wlan0-1: STA ec:fa:bc:2c:68:79 WPA: pairwise key handshake completed (RSN)
Fri Aug 16 14:42:12 2024 daemon.notice hostapd: wlan0-1: EAPOL-4WAY-HS-COMPLETED ec:fa:bc:2c:68:79
Fri Aug 16 14:42:12 2024 daemon.info dnsmasq-dhcp[1963]: DHCPDISCOVER(br-lan) ec:fa:bc:2c:68:79
Fri Aug 16 14:42:12 2024 daemon.info dnsmasq-dhcp[1963]: DHCPOFFER(br-lan) 192.168.1.149 ec:fa:bc:2c:68:79
Fri Aug 16 14:42:12 2024 daemon.info dnsmasq-dhcp[1963]: DHCPREQUEST(br-lan) 192.168.1.149 ec:fa:bc:2c:68:79
Fri Aug 16 14:42:12 2024 daemon.info dnsmasq-dhcp[1963]: DHCPACK(br-lan) 192.168.1.149 ec:fa:bc:2c:68:79 ESP_2C6879
Fri Aug 16 14:43:23 2024 daemon.notice hostapd: wlan0-1: AP-STA-DISCONNECTED ec:fa:bc:2c:68:79
Fri Aug 16 14:43:23 2024 kern.notice EP_T5_2G: WiFi client disconnected: EC:FA:BC:2C:68:79
Fri Aug 16 14:43:23 2024 daemon.info hostapd: wlan0-1: STA ec:fa:bc:2c:68:79 IEEE 802.11: disassociated
Fri Aug 16 14:43:24 2024 daemon.info hostapd: wlan0-1: STA ec:fa:bc:2c:68:79 IEEE 802.11: deauthenticated due to inactivity (timer DEAUTH/REMOVE)
Fri Aug 16 14:43:24 2024 daemon.info hostapd: wlan0-1: STA ec:fa:bc:2c:68:79 IEEE 802.11: authenticated
Fri Aug 16 14:43:24 2024 daemon.info hostapd: wlan0-1: STA ec:fa:bc:2c:68:79 IEEE 802.11: associated (aid 1)
Fri Aug 16 14:43:24 2024 daemon.notice hostapd: wlan0-1: AP-STA-CONNECTED ec:fa:bc:2c:68:79 auth_alg=open
Fri Aug 16 14:43:24 2024 kern.notice EP_T5_2G: WiFi client connected: EC:FA:BC:2C:68:79
Fri Aug 16 14:43:24 2024 daemon.info hostapd: wlan0-1: STA ec:fa:bc:2c:68:79 RADIUS: starting accounting session DDE2F46FFE44BECF
Fri Aug 16 14:43:24 2024 daemon.info hostapd: wlan0-1: STA ec:fa:bc:2c:68:79 WPA: pairwise key handshake completed (RSN)
Fri Aug 16 14:43:24 2024 daemon.notice hostapd: wlan0-1: EAPOL-4WAY-HS-COMPLETED ec:fa:bc:2c:68:79
Fri Aug 16 14:43:24 2024 daemon.info dnsmasq-dhcp[1963]: DHCPDISCOVER(br-lan) ec:fa:bc:2c:68:79
Fri Aug 16 14:43:24 2024 daemon.info dnsmasq-dhcp[1963]: DHCPOFFER(br-lan) 192.168.1.149 ec:fa:bc:2c:68:79
Fri Aug 16 14:43:24 2024 daemon.info dnsmasq-dhcp[1963]: DHCPREQUEST(br-lan) 192.168.1.149 ec:fa:bc:2c:68:79
Fri Aug 16 14:43:24 2024 daemon.info dnsmasq-dhcp[1963]: DHCPACK(br-lan) 192.168.1.149 ec:fa:bc:2c:68:79 ESP_2C6879
Fri Aug 16 14:43:31 2024 kern.info kernel: SIM state changed to not inserted (internal modem)
Fri Aug 16 14:43:40 2024 kern.info kernel: [177307.867422] usb 1-1: USB disconnect, device number 2
Fri Aug 16 14:43:40 2024 kern.info kernel: [177307.873194] option1 ttyUSB0: GSM modem (1-port) converter now disconnected from ttyUSB0
Fri Aug 16 14:43:40 2024 kern.info kernel: [177307.881857] option 1-1:1.0: device disconnected
Fri Aug 16 14:43:40 2024 kern.info kernel: [177307.887560] option1 ttyUSB1: GSM modem (1-port) converter now disconnected from ttyUSB1
Fri Aug 16 14:43:40 2024 kern.info kernel: [177307.896366] option 1-1:1.1: device disconnected
Fri Aug 16 14:43:40 2024 kern.info kernel: [177307.949767] option1 ttyUSB2: GSM modem (1-port) converter now disconnected from ttyUSB2
Fri Aug 16 14:43:40 2024 kern.info kernel: [177307.958403] option 1-1:1.2: device disconnected
Fri Aug 16 14:43:40 2024 kern.info kernel: [177307.963864] option1 ttyUSB3: GSM modem (1-port) converter now disconnected from ttyUSB3
Fri Aug 16 14:43:40 2024 kern.info kernel: [177307.972506] option 1-1:1.3: device disconnected
Fri Aug 16 14:43:40 2024 kern.info kernel: [177307.977812] qmi_wwan 1-1:1.4 wwan0: unregister ‘qmi_wwan’ usb-1b000000.usb-1, WWAN/QMI device
Fri Aug 16 14:43:44 2024 daemon.info ledman[4635]: [subscribe_gsm_init:539] error: Failed to subscribe to gsm.modem0 object. ERR: Not found
Fri Aug 16 14:43:45 2024 kern.info kernel: [177312.669419] usb 1-1: new high-speed USB device number 3 using ehci-platform
Fri Aug 16 14:43:45 2024 kern.info kernel: [177312.838430] option 1-1:1.0: GSM modem (1-port) converter detected
Fri Aug 16 14:43:45 2024 kern.info kernel: [177312.845559] usb 1-1: GSM modem (1-port) converter now attached to ttyUSB0
Fri Aug 16 14:43:45 2024 kern.info kernel: [177312.853953] option 1-1:1.1: GSM modem (1-port) converter detected
Fri Aug 16 14:43:45 2024 kern.info kernel: [177312.860787] usb 1-1: GSM modem (1-port) converter now attached to ttyUSB1
Fri Aug 16 14:43:45 2024 kern.info kernel: [177312.868881] option 1-1:1.2: GSM modem (1-port) converter detected
Fri Aug 16 14:43:45 2024 kern.info kernel: [177312.875710] usb 1-1: GSM modem (1-port) converter now attached to ttyUSB2
Fri Aug 16 14:43:45 2024 kern.info kernel: [177312.883801] option 1-1:1.3: GSM modem (1-port) converter detected
Fri Aug 16 14:43:45 2024 kern.info kernel: [177312.890637] usb 1-1: GSM modem (1-port) converter now attached to ttyUSB3
Fri Aug 16 14:43:45 2024 kern.info kernel: [177312.981115] qmi_wwan 1-1:1.4: cdc-wdm0: USB WDM device
Fri Aug 16 14:43:45 2024 kern.info kernel: [177312.994896] qmi_wwan 1-1:1.4 wwan0: register ‘qmi_wwan’ at usb-1b000000.usb-1, WWAN/QMI device, ae:bf:af:20:0
e:55
Fri Aug 16 14:43:48 2024 daemon.info gsmd[13458]: [__new_modem:674] error: [MODEM_MANAGER] Modem 1-1 [2c7c:0306] already exists and is registered!
Fri Aug 16 14:43:48 2024 daemon.info gsmd[13458]: [__modem_added:506] error: [MODEM_MANAGER] Unable to initialize 1-1 [2c7c:0306] modem!
Fri Aug 16 14:43:56 2024 daemon.info gsmd[13458]: [ubus_notify_event:299] error: [MODEM_UBUS] Failed to send ubus notify for 1-1 [2c7c:0306] modem!
root@RUT360:~# logread

Maybe this says somthing to you ??

this is a Vodafone unlimited Red card which was working for 2 years without any problem till last FW upgrade to x.07.08.02
after that is did reverse FW update now till x.07.08 and still no luck at all.

THX

Hi,

Can you try with an empty APN? Do you have a spare sim? Can you try to change the current sim and check if it will be connected? Also, check if data plan or something related to contract is not blocking device to connect.

Regards,

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