RUT241 Showing Online but Timeout

NETWORKING SOLUTIONS
1

Hi All

I have a new RUT241 that’s been added to a new RMS account but I’m unable to do anything with it.

The router is showing as being online in RMS
I have credits and Monitoring has been enabled
I seem to be able to reboot it, i get a successfully rebooted device message.

When I try anything else, I get a timeout message.
It is currently remote and I can’t physically access it. Even if I could I’m not sure what else I could try.

I can’t upgrade it’s firmware, I get a timeout. (It’s currently on RUT2M_R_00.07.11.3)
CLI access timesout. Adding it as a client in VPN timesout

Would anyone have any ideas or suggestions of things I can try please or know what might be the problem?

Thank you

2

Just tried it again to check and it seems to be fine now!
Just a 24hr bug in the system hopefully.

4

Hello,

Please let me know if you encounter this issue again or if everything is now working as expected.

Best regards,

5

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