RUT241 shipped with the wrong antenna sockets?

Teltonika Networks
1

I’m very confused about the main and aux port on my two new RUT241’s
From what I understand there should be female connectors on the RUT241 itself as in this video on youtube: https://www.youtube.com/watch?v=H4Qvq6ZJdNQ

But both of the mobile connectors on my devices are male. Both mobile antennas are also male.

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IMG_09201920×2560 287 KB

Am I missing something obvious or has there been an error in production?

This is the info on the boxes (I received two RUT241 with the same issue)
Batch NO: 017
SERIAL: 6000462265
SERIAL2: 6000462291

2

Hello,

You are correct. Both mobile connectors on the device should be female. Apologies.

Please, contact your sales manager or the reseller from whom you purchased the device to initiate RMA procedure. More information on RMA can be found here.

Kind Regards,

4

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