RUT241 no mobile or wwan

After purchasing a new RUT241 to replace a malfunctioning RUT240.

Wit hate new RUT 241 I face issues getting internet via mobile. Or using a public Wifi set up as wwan on the AP.

The mobile interface is active but will not connect to the web from either WiFi or LAN client(s) connected. When configuring a WWAN as Client and the RUT241 as AP the SSID will refuses to connect on any device.

I simply want to use my mobile interface to connect to the www. And in cases where there is a public SSID I want to connect to that via the RUT AP and load balance when to many clients are connected. Seems pretty straightforward but I seem to fail again using Teltonika products.


Are you using the latest firmware version? Are you able to ping or from System → Administration → Troubleshoot → Diagnostics?

Could you please check if your mob1s1a1 interface is at the top of the list of interfaces in Network → Interfaces → General? If not, drag it to the top and save the settings.

Could you please explain the issue with the WiFi a bit more? If you want your RUT241 to connect to another Access Point for internet access, it should be enough to do so by connecting to the access point by pressing the ‘SCAN’ button in Network → Wireless, selecting your desired access point and entering the passphrase. If you are trying to connect to a Hotspot in a client mode for internet access, you will need to download an additional Travelmate package from the Services → Package Manager.

Kind Regards,

Thank you for your response.

Firmware version: RUT2M_R_00.07.04.4

Ping results:
PING ( 56 data bytes
64 bytes from seq=0 ttl=117 time=15.669 ms
64 bytes from seq=1 ttl=117 time=16.868 ms
64 bytes from seq=2 ttl=117 time=13.068 ms
64 bytes from seq=3 ttl=117 time=13.697 ms
64 bytes from seq=4 ttl=117 time=12.815 ms

— ping statistics —
5 packets transmitted, 5 packets received, 0% packet loss
round-trip min/avg/max = 12.815/14.423/16.868 ms

mob1s1a1 is set as the first interface.

I now tried 3 different SIM cards, but no difference in behaviour of the modem.
The interface status shows running, sim is registered. I receive an IP. APN is set to auto and returns a value. Tx value is slowly increasing Rx value however never exceeds a few KB.

With the WAN port not connected I have no internet on the LAN port nor via Wifi AP. `Only when I connect the WAN to my home LAN and Failover is enabled I can get both wired an WiFi internet acces (via WAN failover I guess).

The WiFi client is a different story. As soon as I follow the steps as explained in the YT video and your response here. All devices fail to connect to the RUT241.

Currently I am not connecting via a hotspot, but good to know that I need to install the Travelmate Package.