# RUT240: Unable to update firmware, getting error "The uploaded image file does not contain a supported format."

**URL:** <https://community.teltonika.lt/t/rut240-unable-to-update-firmware-getting-error-the-uploaded-image-file-does-not-contain-a-supported-format/7003>\
**Category:** Networking Solutions\
**Created:** [July 27, 2024, 7:00pm UTC](https://community.teltonika.lt/t/rut240-unable-to-update-firmware-getting-error-the-uploaded-image-file-does-not-contain-a-supported-format/7003 "2024-07-27T19:00:03Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![hrtx](https://community.teltonika.lt/letter_avatar_proxy/v4/letter/h/3ec8ea/32.png) [@hrtx](https://community.teltonika.lt/u/hrtx)\
**Post date:** [July 27, 2024, 8:19pm UTC](https://community.teltonika.lt/t/rut240-unable-to-update-firmware-getting-error-the-uploaded-image-file-does-not-contain-a-supported-format/7003/2 "2024-07-27T20:19:03Z")

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Hello. Please, check this thread: [RUT240, Can't fw-upgrade to version 7.6.13](https://community.teltonika.lt/t/rut240-cant-fw-upgrade-to-version-7-6-13/6754)

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_[View the full topic](https://community.teltonika.lt/t/rut240-unable-to-update-firmware-getting-error-the-uploaded-image-file-does-not-contain-a-supported-format/7003)._