RUT240 sim inserted but status disconnected

Teltonika Networks
1

I have a RUT240 with a sim card inserted. I downloaded the latest version of the modem and the device.
It used to work up to a few days ago, but now the status keeps saying disconnected.

2

Make sure you’re on IPv4 only and Auto APN:

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3

Where do i find those settings? I tried all the menu’s but cant find it

4

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6

Hello,

  1. Please ensure the antennas are connected properly at a 90-degree angle.
  2. Have you tried using this SIM card in a different device, such as a phone? Does it connect successfully?
  3. Could you please check the status in Status → Network → Mobile Operator and let me know?
  4. Could you also check the signal strength in Status → Network → Mobile? Recommended signal strength can be found here: Mobile Signal Strength Recommendations.
  5. Additionally, have you tried setting the APN manually? Did that help or not?

Best regards,