RUT240 RMS registration

If i try to add rut240 to rms appears this error:

  • Validating list…
  • Device with 1103097306 at line 1 could not be added. Please contact support for more information.

This is the first time this has happened to me on about 300 routers we manage.
I can only manage it via SMS.

Thank you


In order to resolve the issue that you are currently experiencing, additional provision of further confidential details, including your personal RMS information, is required. Due to the public nature of this forum, private communication here is not feasible. Hence, it is recommended that you reach out to your designated sales manager or the reseller. They will be able to assist you in addressing this matter more effectively.

Kind Regards,

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