RUT240 issues after firmware update

Hi, after installing RUT2_R_00.07.04.3 and doing a full factory reset, I don’t get any external interfaces (rj45 wan, wifi, mobile) to work again.
They are all enabled and configured (dhcp, wifi client credentials, sim inserted, …) but on the Network / Interfaces / General page they all appear with status “Down”, except for the LAN port that I am using to access the device’s web interfaces.

I have noticed that RUT240 is approaching EOL and wonder if there’s still great compatibility to be expected for it with latest firmware upgrades? Do you perhaps suggest a different firmware version for RUT240?

Thanks

Hello,

This should not occur on RUT240 with the latest firmware versions.

Do the ports work if you downgrade to a different version via bootloader?

Could you please share some of the System logs from System → Administration → Troubleshoot? You can view them from the browser. Before sharing these logs here, please ensure you remove any sensitive data.

Kind Regards,

Hi, I have downgraded to the legacy firmware RUT2XX_R_00.01.14.7_WEBUI. Things did work there. I have then upgraded to RUT2_R_00.07.04.5_WEBUI this time, retaining the settings I had in the legacy FW and things continue to work.
I don’t have time right now to experiment further so I just stick to the very latest version.

Thanks

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