RUT240 - Invalid date

NETWORKING SOLUTIONS
1

RUT240

    Firmware version                   RUT2_R_00.07.06.18
    Firmware build date                2025-04-08 08:26:53
    Internal modem firmware version    EC25ECGAR06A04M1G_01.004.01.004
    Kernel version                     5.4.291

If I go to “Status → Realtime Data → Mobile Usage”

It looks like that the data is invalid, it shows “Invalid Date”.

Month view

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Week View

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Day View

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Total View

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3

Hello,

May I kindly ask what preferred language is currently selected in your browser settings Could you please try switching your browser’s primary language to English (United States) and then clearing your browser cache to see if this makes any change?

If this doesn’t resolve the issue, try deleting the mdcollectd.db file from the router’s /tmp directory by executing the following command via CLI and rebooting the router:

rm -f /tmp/mdcollectd.db

Let me know how it goes.

Best regards,

4

Browser Language is German (DE)
I switched to English (US) and cleared the Cache → no change
I switched back to German (DE) and cleared the Cache → no change

I run
rm -f /tmp/mdcollectd.db

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no change

I switched again to English (US) → no change

Also no change after a Power Cycle

5

Hello,

For this matter, we’ll need to continue this process privately. You should find a support request form in the inbox of the email address you used for your forum registration. Kindly fill out the form, and please reference Ticket ID: 13731 when submitting it. Once the form is completed, we’ll contact you directly via email to investigate the issue more in depth.

Kind regards,