RUT200 WiFi AP that does not connect

Networking Solutions
1

Hello all,

we have configured a certain amount of RUT200 with a unique WiFI AP, therefore each device has its own SSID and its own Password.

Not sure what has happened but once the device is powered up you cannot connect via a smartphone to that AP, “Impossible to connect to the Network” ( it connects and after 1-2 seconds it disconnects with that error message)

On a device I delete the WiFi and created a new one with same parameters and it works.

If I compare all settings from the one, our distributor created in batch and the one I created there is no difference but one works and other not.

On device log there is only connected/disconnected.

ANy suggestion or anything you can tell me to try to fix if not massively deleting and then rebuilding the WiFI AP’s?

thanks

Giancarlo

Any suggestion or any details I can check

3

Greetings,

For troubleshooting purposes, we will require more sensitive information from your end, such as the troubleshoot file, which may contain passwords, public IP addresses, serial numbers, and such. To avoid leaking this information, we have sent you a form to fill out, which you will receive in your e-mail inbox that you have registered your account with in the forums. In the Ticket ID field of the form, please enter the ID of this thread, which is 16667.

Best Regards,
Justinas