Rut 956 doesn't send sms

Firmware 7.16.3. I have tried change the volte on/ off/ auto. 3g/2g. Older firmware, factory reset. It has never send sms since new, but it recieves sms. The simcard works in my rut240 with the same settings and phone number. Any thougths how to proceed?

Hello,

Could you please check if the same issue occurs on the latest 7.17.1 firmware version?

If it does, please share a screenshot of Status → Network → Mobile page.

Best regards,

Hello,

To troubleshoot the issue further, I will need to review a troubleshoot file from your RUT956. Since the troubleshoot file contains sensitive information, I have sent a form to the email address you used to register on the community forum. Once it is completed, I will contact you privately.
When filling out the form, please use ticket ID “15240”.

Best regards,

Hello,

The modem firmware has been updated, and the issue is now resolved.

Best regards,

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.