RUT 955 Missing Information

Hi I recently logged into RMS and noticed my RUT 955 was offline.
It is however online.
I tried to to confirm the serial number that i have in RMS and when i did the info was not populated.
Missing from my GUI are:
Serial Number - 1116914997
Product code
Batch Number - 110
Hardware version

Hi,

Welcome to Teltonika Networks Crowd Support!

We appreciate your information. We want to look into this issue more closely. The best way to do that is to contact your reseller or sales manager. They can give you a direct way to communicate with us and help us solve the problem. If you don’t have a reseller or a sales manager, please use this form to contact us: Teltonika Networks - LTE Routers, Gateways & Modems for IoT 2

Thank you for your cooperation!

Best regards,

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