RUT-951 Mail not working

Teltonika Networks
1

Hi,

I’m using a RUT950 for forwarding SMS to email.
Works like a charm.

Now I like to replace my RUT950 for a new RUT951.
Updated the firmware to the latest, added a “recipient”, click test button, mail works.
Configged SMS to Email forward, chose my added recipient, receive an SMS, doesn’t work!

For further testing I added a “events reporting rule”.
Added Event, click test button, mail works.
Actually do a config change, mail doesn’t work!

The strange thing is…
If I look in the logging (logread on console) It seems that when the mails don’t work, no authentication data is send (no user/pass or wrong?).

When clicking test button:

Fri Oct 13 16:11:54 2023 daemon.err uhttpd[3605]: sendmail: send:'NOOP'
Fri Oct 13 16:11:54 2023 daemon.err uhttpd[3605]: depth=2 C = BE, O = GlobalSign nv-sa, OU = Root CA, CN = GlobalSign Root CA
Fri Oct 13 16:11:54 2023 daemon.err uhttpd[3605]: verify return:1
Fri Oct 13 16:11:54 2023 daemon.err uhttpd[3605]: depth=1 C = BE, O = GlobalSign nv-sa, CN = AlphaSSL CA - SHA256 - G4
Fri Oct 13 16:11:54 2023 daemon.err uhttpd[3605]: verify return:1
Fri Oct 13 16:11:54 2023 daemon.err uhttpd[3605]: depth=0 CN = *xxxxxxxx.net
Fri Oct 13 16:11:54 2023 daemon.err uhttpd[3605]: verify return:1
Fri Oct 13 16:11:55 2023 daemon.err uhttpd[3605]: 250 HELP
Fri Oct 13 16:11:55 2023 daemon.err uhttpd[3605]: sendmail: recv:'250 OK'
Fri Oct 13 16:11:55 2023 daemon.err uhttpd[3605]: sendmail: send:'EHLO CI00455F'
Fri Oct 13 16:11:55 2023 daemon.err uhttpd[3605]: sendmail: recv:'250-xxxxxxxxxxx Hello CI00455F [xx.xx.xx.xx]'
Fri Oct 13 16:11:55 2023 daemon.err uhttpd[3605]: sendmail: recv:'250-SIZE 52428800'
Fri Oct 13 16:11:55 2023 daemon.err uhttpd[3605]: sendmail: recv:'250-8BITMIME'
Fri Oct 13 16:11:55 2023 daemon.err uhttpd[3605]: sendmail: recv:'250-PIPELINING'
Fri Oct 13 16:11:55 2023 daemon.err uhttpd[3605]: sendmail: recv:'250-PIPECONNECT'
Fri Oct 13 16:11:55 2023 daemon.err uhttpd[3605]: sendmail: recv:'250-AUTH PLAIN LOGIN'
Fri Oct 13 16:11:55 2023 daemon.err uhttpd[3605]: sendmail: recv:'250 HELP'
Fri Oct 13 16:11:55 2023 daemon.err uhttpd[3605]: sendmail: send:'AUTH LOGIN'
Fri Oct 13 16:11:55 2023 daemon.err uhttpd[3605]: sendmail: recv:'334 xxxxxxx'
Fri Oct 13 16:11:55 2023 daemon.err uhttpd[3605]: sendmail: send:''
Fri Oct 13 16:11:55 2023 daemon.err uhttpd[3605]: sendmail: recv:'334 xxxxxxx'
Fri Oct 13 16:11:55 2023 daemon.err uhttpd[3605]: sendmail: send:''
Fri Oct 13 16:11:55 2023 daemon.err uhttpd[3605]: sendmail: recv:'235 Authentication succeeded'
Fri Oct 13 16:11:55 2023 daemon.err uhttpd[3605]: sendmail: send:'MAIL FROM:<sms2mail@xxxxx>'
Fri Oct 13 16:11:55 2023 daemon.err uhttpd[3605]: sendmail: recv:'250 OK'
Fri Oct 13 16:11:55 2023 daemon.err uhttpd[3605]: sendmail: send:'RCPT TO:<sms2mail@xxxxx>'
Fri Oct 13 16:11:55 2023 daemon.err uhttpd[3605]: sendmail: recv:'250 Accepted'
Fri Oct 13 16:11:55 2023 daemon.err uhttpd[3605]: sendmail: send:'DATA'
Fri Oct 13 16:11:55 2023 daemon.err uhttpd[3605]: sendmail: recv:'354 Enter message, ending with "." on a line by itself'
Fri Oct 13 16:11:55 2023 daemon.err uhttpd[3605]: sendmail: send:'Content-Type: text/plain; charset="utf-8"'
Fri Oct 13 16:11:55 2023 daemon.err uhttpd[3605]: sendmail: send:'Content-Transfer-Encoding: 8bit'
Fri Oct 13 16:11:55 2023 daemon.err uhttpd[3605]: sendmail: send:'subject: Test email'
Fri Oct 13 16:11:55 2023 daemon.err uhttpd[3605]: sendmail: send:'from: sms2mail@xxxxx'
Fri Oct 13 16:11:55 2023 daemon.err uhttpd[3605]: sendmail: send:'To: sms2mail@xxxxxx'
Fri Oct 13 16:11:55 2023 daemon.err uhttpd[3605]: sendmail: send:''
Fri Oct 13 16:11:55 2023 daemon.err uhttpd[3605]: sendmail: send:'Test email from: xxxxxx'
Fri Oct 13 16:11:55 2023 daemon.err uhttpd[3605]: sendmail: send:'.'
Fri Oct 13 16:11:55 2023 daemon.err uhttpd[3605]: sendmail: recv:'250 OK id=1qrItP-000IsF-17'
Fri Oct 13 16:11:55 2023 daemon.err uhttpd[3605]: sendmail: send:'QUIT'
Fri Oct 13 16:11:55 2023 daemon.err uhttpd[3605]: sendmail: recv:'221 xxxxxxx closing connection'

But when the rules should send an email:

Fri Oct 13 16:15:37 2023 daemon.info events_reporting: Sending email to "xxxx@xxxx.nl "
Fri Oct 13 16:15:38 2023 daemon.err events_reporting: Failed to send email to "xxxx@xxxx.nl "
2

Hello,

What firmware version are you on? Could you please try updating to the latest (with ‘keep settings’ disabled), or, if you are on the latest, resetting the device? There was a similar case with TRB140 here where reset helped (and in many other cases). I have tried SMS to Email forwarding and it worked fine on the latest firmware.

If the issue persists after a reset, could you please share a screenshot of your configurations?

Kind Regards,

4

I’d upgraded from stock to 7.0.4.5 to latest.
For the time beeing I’d solved this by installing the “email relay” package.
This works like a charm.

I’ll reset the device and reprogram it and share the results.

1 Like
5

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