I own a RUT950U022C0 with firmware version RUT9_R_00.07.02. No matter which firmware version I try (MD5 has been verified), I receive an error message (incorrect checksum). After a factory reset, an update via the bootloader is also refused (incorrect checksum). Access via LAN and WLAN 192.168.1.1/#/login is suddenly no longer possible - with admin/admin01 it keeps loading indefinitely. The WLAN is also suddenly called unknown_0000. I would like to update the bootloader - but I have no file. Are there other solutions?
It appears that your router has lost its manufacturing parameters. To assist you in restoring them, we will need to arrange a remote session. I have sent you a form to fill out, and once it’s completed, I will contact you privately to organize the session. When filling out the form, please use “15044” as the ticket ID.
Hello dear community, Teltonika has great support. The router was restored and updated. The employee was very nice and polite. My scheduling and technical difficulties were resolved very patiently and quickly, and every step was explained during the remote session itself. Excellent - five stars - would gladly do it again! Thanks, Marija!