RU 240 update problem

I own a RUT240 for less than a year and it has worked fine.I have reseted my RUT240 and old bootloader menu comes up and I have the ping.
after I upload any firmware such as **[RUT2XX_R_00.01.14.7 or **[RUT2XX_R_00.01.14.6] or [RUT2_R_00.07.05] the successful update screen comes up and I lose my ping(destination host unreachable)(request time out) as it should but update never finishes and i dont get my ping back.
three status lEDs are blinking and coverage LEDs are consistently ON.
Also,when I try to access the device via winscap device refuses to connect with all protocols such as SFTP,FTP.
Also putty and telnet refuses to connect.
what could be the problem causing the issues?

Edit*:finally after upgrading to the ping was successful and i have access to putty and winscap but when i try to get access via web page it give me this message:
the process did not produce any response
what is the problem ?
thank you

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