# RMS Router not reachable

**URL:** <https://community.teltonika.lt/t/rms-router-not-reachable/11209>\
**Category:** Networking Solutions\
**Created:** [December 18, 2024, 4:55pm UTC](https://community.teltonika.lt/t/rms-router-not-reachable/11209 "2024-12-18T16:55:17Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Estexs](https://community.teltonika.lt/letter_avatar_proxy/v4/letter/e/48db29/32.png) [@Estexs](https://community.teltonika.lt/u/Estexs)\
**Post date:** [December 18, 2024, 4:55pm UTC](https://community.teltonika.lt/t/rms-router-not-reachable/11209/1 "2024-12-18T16:55:17Z")

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All Router in RMS are not reachable despite beeing online I get “Timeout.” when I try to reach them via WebUI

All our Systems are currently down and not working. Customers calling already. Is there a Issue?

We tried to restart the affected routers remotely but no success. Monitoring shows that they are online but any attempt to access them results in timeouts.

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**Author:** ![Marija](https://community.teltonika.lt/user_avatar/community.teltonika.lt/marija/32/17132_2.png) [@Marija](https://community.teltonika.lt/u/Marija)\
**Post date:** [December 19, 2024, 6:35am UTC](https://community.teltonika.lt/t/rms-router-not-reachable/11209/3 "2024-12-19T06:35:17Z")

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Hello,

We apologize for any inconvenience caused. Could you please confirm if the issue still persists?

Best regards,

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**Author:** ![system](https://community.teltonika.lt/user_avatar/community.teltonika.lt/system/32/15707_2.png) [@system](https://community.teltonika.lt/u/system)\
**Post date:** [February 16, 2025, 4:55pm UTC](https://community.teltonika.lt/t/rms-router-not-reachable/11209/4 "2025-02-16T16:55:36Z")

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