RMS Portal: "The email has already been taken"

hello,

when I try to create a new user in the teltonika rms portal, I get the message “The email has already been taken.”, although the user is not displayed in the list of users.
Is there a way to delete the user and create a new one?

Thank you very much!

Hello,

In order to resolve the issue that you are currently experiencing, additional provision of further confidential details, including your personal RMS information, is required. Due to the public nature of this forum, private communication here is not feasible. Hence, it is recommended that you reach out to your designated sales manager or the reseller. They will be able to assist you in addressing this matter more effectively. In case this is not feasible, we also have a ‘contact us’ form here .

Kind Regards,

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