I installed an OTD500 in RMS. When I select device to update firmware, in search there isn’t any firmware, but there is written “OTD140 Firmware”: why ?
Hello,
Thank you for bringing this to our attention. We’re currently reviewing your inquiry and will check the situation regarding the firmware listing discrepancy for your OTD500 device in RMS.
I’ll get back to you with more details as soon as possible.
Appreciate your patience and for reporting this.
Best regards,
Our RMS developers confirmed this firmware update page discrepancy issue with OTD500 will be fixed in the upcoming RMS update. Unfortunately, currently I don’t have an approximate timeline for it.
Thank you for your patience.
Best regards,
Hi Martynas,
thanks for information, and for update firmware ?
Hello,
I just wanted to update you and let you know that the issue with the OTD500 firmware update page discrepancy is now being fully resolved in the production RMS environment.
Best regards,
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