RMS Inlog problems with two-step

Since the two-step is working its impossible for me to login.
Because the email with the code arrives with a delay, the code is no longer valid.
By the way, it always takes longer via this email server.
It is not your fault.

But I want to change my email address, I cannot approach my customers remotely.
Only how ???

Greetings Graham

1 Like

Whenever you manage to login again, don’t only change your email address but also the 2FA method to Authenticator App.
Way more convenient than waiting for emails :wink:
Microsoft, Google, any App will do.

And if you can try to access your mail via the webmail of your provider this should be faster.

Hello,

I suggest using the Teltonika ID app for 2FA instead of email.

Additionally, to change your email in RMS, click on your email in the top right corner, select Account Settings, then enter your new email and press Update.

Please let me know if you have more questions regarding this topic!

Best regards,