RMS Device could not be added. Please contact support for more information.

Good morning, when I try to add the device with serial number 1125906112 to RMS, I get the following error: Device could not be added. Please contact support for more information.

I cannot find a support email or any way to contact! :frowning_face:

Thank you.

Hello,

In order to resolve the issue that you are currently experiencing, additional provision of further confidential details is required. Hence, it is recommended that you reach out to your designated sales manager or the reseller from whom you acquired the device in question. They will be able to assist you in addressing this matter more effectively.

Best regards,