Hi, I recently purchased a credit code with multiple credits. I activated the code against the parent/root company. Prior to doing this, I ensured that the “Use Parent Company Credits” toggle was off for all children companies.
Upon activating the code, I see that all the credits have been allocated to a singular child company.
I would like the parent company to contain all credits, and I would like to generate codes for the child companies and activate them independently. I have watched the In-Depth guide video, attempted to gain an understanding from the wiki and searched the community forum.
Please could you assist with where I may have gone wrong and what the correct procedure is to follow.