Hello,
I want to add an already existing RMS account to our main RMS account however when adding a user it says the account has already been taken. Is it possible to merge the accounts or if necessary delete the RMS account?
Hello,
RMS account can’t be merged. First I need to delete it, then you will be able to get invitation to join another company.
Message me in private the RMS account e-mail, then I will be able to help you.
Regards
Hello,
In order to resolve the issue that you are currently experiencing, additional provision of further confidential details is required. Hence, it is recommended that you reach out to your designated sales manager or the reseller from whom you acquired the device in question. They will be able to assist you in addressing this matter more effectively.
Kind Regards,